Menu
Write a review
File a complaint
CB Vehicle Rental and Leasing Enterprise Rent-A-Car 1991 SE Federal Hwy, Stuart, FL, 34994, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
reviews & complaints
Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

1991 SE Federal Hwy, Stuart, FL, 34994, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
9:00 am - 4:00 pm
Sun
9:00 am - 4:00 pm
ComplaintsBoard
T
10:59 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Enterprise Rent-A-Car Logo Replied
Enterprise Rent-A-Car has left an official reply on this complaint.

Enterprise Rent-A-Car - false damage claim

I am being accused falsely of damaging a rental car from this business. On 10/17/2019, I turned in the keys to my rental car, after I had walked all around it checking for damages and found none. While I was checking out the keys were given to an employee to drive around to the back of the building. When I exited the building a couple minutes later the employee was still clicking the alarm button on the key to try to find the car. The parking lot only had maybe 10 cars in it at the time. But I still had to point out the car do he would stop setting the alarm off. A couple hours later I got a call from Enterprise asking about damages to the car! I am now having to try to fight this ridiculous claim, probably from an intoxicated employee on the job.

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review