Menu
CB Department Stores Macy's 6901 22nd Ave N, Saint Petersburg, FL, 33710, US
Macy's company logo
Macy's
reviews & complaints
Macy's company logo

Macy's

6901 22nd Ave N, Saint Petersburg, FL, 33710, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
N
9:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Macy's - Racist salesperson

I was shopping at Macy's in Tyrone Square Mall, the sales lady was looking at me and said nothing. I should have know that was a bad sign I asked her I'd she could help me. I told her the lipstick that I wanted and she was so rude I was calling a friend and she asked me if I was going to hang up my phone. I didn't see how my phone was stopping her from getting the lipstick. She was truly a Karen. Every color Mac lipgloss I asked her for she said that they didn't have it. She left me there and went over to help other ladies of a different race. She was so pleasant and polite I could bot believe it was the same lady. I was so upset at the treatment from this lady, trust me it was more but giving you the slimmed down version that I started walking out the store. I'm a frequent shopper at this mall and the lady at the fragrance counter asked me if I was buying fragrance today and I told her no I came to get some Mac but I was treated so rudely that I was leaving. She offered to go back and wait in me. All the lipgloss that I had asked June, about and she said they didn't have, they had plenty. So I purchased them. I just can't believe because the color of my skin would stop you from selling me a product and treating me with respect. I understand people don't like people because of the color of their skin or the way they talk and that's their stupidity, but when you're working with the public at Macy's you should not be allowed to treat customers that way. I hope they look at the cameras, and see the way that she treats customers. I'm sure I wasn't the only one, but I decided to speak up. Macy's you need to do better with your employees, this was not OK!

Desired outcome: Disciplined to the highest degree!!

Read full review of Macy's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.