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CB Restaurants and Dining Zaxby's 950 Santa Maria Blvd, Saint Augustine, FL, 32086, US
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Zaxby's
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Zaxby's company logo

Zaxby's

950 Santa Maria Blvd, Saint Augustine, FL, 32086, US
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1 complaint
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Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 6:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
M
9:22 pm EDT

Zaxby's - Online ordering

I placed an order through the app to the wrong store by mistake. Immediately I called the store to cancel the order and was thanked which was 30 minutes away. I re-ordered at the store. That was three minutes away from me. Went to pick up my order and found out that I have been charged from both stores. when I contacted the Santa Maria store in Saint Augustine, they told me that my order would not be refunded because they can’t do that because I had placed an order. It was never made no cost to them and I also disputed it with my bank.

Desired outcome: I will be deleting my app deleting my email. I will no longer in order from Zaxby’s.

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