Outback Steakhouse reviews and complaints 1
View all 490 complaintsOutback Steakhouse - Sleazy advertising
I fell for your heavy advertising about buying gift cards for Xmas and getting extras. I bought 2 50 dollars that came as a $100 and then 4 gift cards for $10 as my bonus. Sounded good till I looked and see they expire shortly. Why? So we have 3 families living in Port Charlotte and I was going to treat each to a dinner. I ordered more than $50 for tonight - Order CK619 1/26/2021. When my husband got there they would only take off 1 of the $10 certificates - there is nothing on the award that says you can only use one. Does this mean you want us to make a trip everyday to use $10 because on principle I will I am so annoyed. And the one for $100 - are you going to try to break that up too? Nothing written on it and not even an expiration date. So if need be I will order $100 and use it all at once and put it in the freezer. We would normally be dining in but have you heard of the pandemic? Ordering to go seems much safer. I would really like an explanation of what I consider sleazy and misleading practices and intend to go to your Facebook page, yelp and everywhere else I can think of. Put it in clear wording and write it on the coupon and stop limiting the time frame so no one has time to use it. Very displeased. You have just about lost a lifelong customer. Donna Landers [protected]@hotmail.com And I would much prefer an email instead of a fake phone call. Port Charlotte, FL location tonight on Tamiami Trail. Donna Landers [protected]
I feel like you push these cards, are bit clear on details and then limit how to use them.
Desired outcome: That is up to you.
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