Wells Fargo reviews and complaints 1
View all 1719 complaintsWells Fargo - Debit card
I called Wells Fargo main information phone number and asked, "If I open a debit account, will I have immediate access to my funds?" I was told that I would.
Then I called the local Wells Fargo branch, 10678, and asked banker Joan Titsch the same question. She assured me I could use the card instantly. I made an appointment for 2:PM today.
I drove to Wells Fargo branch 10678, met with Ms. Titsch. I told her I wanted to transfer funds from my other bank to open the account with Wells Fargo. I gave her a voided check so she could initiate the money transfer. She gave me back the voided check and said I would need to make out another check with all the information on it, which I did.
Before signing any documents, I asked, again, if my funds would be available immediately. Again, Ms. Titsch assured me access would be instant.
After leaving the bank, I went to a fast food restaurant located next to the bank and tried to use my new debit card. It was declined. I went back to Wells Fargo and asked a teller why the card was not working. She relayed the question to "Nick, " who told me, "Well it's active immediately, but you can't actually use it until we process your check tomorrow." Check? I asked for the funds to be transferred directly from LCNB to Wells Fargo. This is 2020, not 1920. Wells Fargo accepted a $1000 deposit from me, then
wouldn't let me buy a soft drink.
I was specific when asking about access to my funds, and I was either lied to deliberately, or mislead through carelessness, and I'm not sure which is worse in a financial institution.
But I am sure about this. There had better not be a $35 overdraft fee for the attempted use of that debit card at Arby's.
Latest Wells Fargo Reviews
I have uploaded the original letter to the CFPB's database, which contains details of my complaint against Wells Fargo My wife and I purchased a shed and used wells Fargo account through the company selling the shed no interest for 18 I’ve been with Wells Fargo for about 15 years now and finally I’ve had enough Wells Fargo believes they have the authority to withhold money that rightfully belongs to you and deny you access when I deposited a check into my account on Thursday and received a digital receipt stating that half of the check amountGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!