The UPS Store reviews and complaints 1
View all 355 complaintsThe UPS Store - refused to accept amazon return.
Approximately, 3:00 pm Monday, November 18, 2019 I entered your store to return an area rug that was rolled up and tied, to be returned to Amazon, with proper Amazon shipping instructions.
The male store employee refused to accept it because "It wasn't wrapped properly". I asked to speak to the manager who came out. She repeated the same thing, all the while, her employee was sarcastically laughing at me.
I am absolutely dismayed that a company such as The UPS Store, with an Amazon contract, would do whatever necessary to please this customer.
In this case, this store was only interested in making a buck.
I was also told by your management not to return to her store again! Unbelievable!
My family and friends will be happy not to do business with you folks again.
Happy Holidays,
Giorgio Hazzis & Family
The Villages, Florida 32162
[protected]@gmail.com
Latest The UPS Store Reviews
Poor ups store service Unfair charges - misrepresentation of brand UPS overnight delivery letter pack Disrespectful aggressive manager Charged for a box for an authorized amazon returnGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!