Winn-Dixie reviews and complaints 1
View all 275 complaintsWinn-Dixie - My rewards points
HI, my name is Mary and I'm a Winn Dixie rewards memeber. I would like to file a complaint on Winn Dixie reward department due to the upgrade you all did which took away my rewards point and they was given to some old male who live in Temple Terrace Fl. I live in Pensacola Fl. and have never been to this part of Fl but on the 27th day of May 2023 at 7:34 P.M. my rewards points was used by this old male there at your Liquor which I don't even drink. I'm very upset about what happen to me and Winn Dixie rewards department is the blame for it. How can you put my rewards points under someone else name and beside of that I'm a female and that was a male name. I'm seeken legal because Winn Dixie has cause a breach of information on me. This is a major HIPAA violation and it need to be address. This has cause so much stress on me by going to Winn Dixie to shop and get to the register to check out and all my rewards points are gone. I reached out to Winn Dixie customer numerous time and I was inform to change my phone number, why should I have to do all of this because Winn Dixie staff messed up my account and gave it to someone else.
Desired outcome: I would like to have all my points back plus pain and suffing i had to endure doing this time of mix up because of the rewards department didn't do their job.
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