Alamo Rent A Car 1700 Eller Dr, Fort Lauderdale, FL Complaints and Reviews

Leeanna Butler Payoute of BS

Dec 22, 2019 1:01 pm EST

Verified customer

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Alamo Rent A Car - gps

Please note that a car was rented on the 12.15.19 to 12.18.19. The GPS was not functionable. We returned to the rental and received another one. However the same problem occurred with the new one. Can you state whether the systems are updated, because there was few times that wrong directions were given and we got lost. As we were visting from the Bahamas, it was very upsetting. As this was the first time we ever experienced this. It would be very appreciative if one of your team members get back to me at email [protected]@gmail.com. I await your response.

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The complaint has been investigated and resolved to the customer's satisfaction.

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Alamo Rent A Car representative's response

Dec 23, 2019 11:58 am EST

Alamo Rent A Car customer support contacts

Phone numbers

+1 (844) 354-6962

+1 (844) 357-5138

Address

600 Corporate Park Drive, Saint Louis, MN, 63105, US

Website

www.alamo.com

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Leeanna Butler Payoute, thank you for reaching out to us on this forum. I assure you it's never our intention to inconvenience you and we'd like the chance to have a closer look at your recent rental experience in order to better answer your questions. Please email Care@Alamo.com with your contact information, your reservation or rental agreement number, the exact rental office location, and the details of your experience. We look forward to hearing from you soon. –Carol H.

Alamo Rent A Car

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Alamo Rent A Car - gps

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