CVS reviews and complaints 1
View all 3346 complaintsCVS - Prescription refill
01/22/2024, Primary care Dr ordered a 90 day AstraZenica Farxiga, cost $25 per 30 day. It was filled with Prasco DapagliflozinTabs for only 30 days at a cost of $50. When questioned, was told Insurance problem. I contacted my ins co - Cigna, and they assured me Farxiga was on the approved list for 90 day at $25 per 39 days. Who authorized the switch? Why was "insurance" blamed?
Also, my wife Diane Laria, a diabetic, never paid for Accu-Chek strips. The wanted to charge her for them. Again when questioned, "Insurance" was blamed. Her medication increased as follows from the prior refills to currently: Omeprazole DR 20 MG Capsule (90) $2.45 to $12.69; Prevastatin Sodium 40 MG Tab (90) $4.29 to $21.72; Levothyroxine 75 MCG Tablet $4.98 to $21.15.
These are not the first time we experienced issues with this CVS however these are the proverbial straw that broke the camel's back.
Claimed loss: See increased costs outlined above
Desired outcome: Reimbursement and response to questions at the end of Para 1 above.
Confidential Information Hidden: This section contains confidential information visible to verified CVS representatives only. If you are affiliated with CVS, please claim your business to access these details.
We have received your comment. Thank you!