Cracker Barrel reviews and complaints 1
View all 489 complaintsCracker Barrel - dining room service
My family went this evening to have dinner. After being seated the waitress came in 15 minutes to ask about drinks. 15 minutes later they arrived. 15 minutes later she came back to get out orders. 45 minutes later our meals showed up. Meanwhile other people got up and walked out due to this.
We ordered dessert and 15 minutes later waitress informs us they are out of that particular dessert. When we left we told the cashier it was the worse experience we ever had. She snickered along with two friends she had been talking to. By the way, we were the third table in the entire dining room so they werent exactly busy. Management needs to be aware of whats going on at that store... No excuse... Poorly staffed
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