Lowe's

I am very dissatisfied with Lowes in Dover Delaware! I had a horrible experience with Lowes delivering me a dam damaged washer and dryer. I purchased a washer and dryer on 07/23/20 and waited an entire month for the delivery that was due to be delivered on 09/04/20 and when 09/03/20 came around no one called me so I called and no appliances were even put in for a delivery. So I went into the store and complained to the sales clerk Dakota which was so helpful and the person I spoke to named Lucus told me that the person who did the original "order" was not even an appliances associate. So when I got the order finally put in I didn't even get a discount when I was told I would, the delivery came on 09/07/20 and the appliances were damaged. On top of that I had to wait on a delivery on Labor day a day I had planned to spend with my family. I refused to accept damaged appliances and the sales associate named Natalie in appliances assured me that I would get another washer and dryer delivered on Friday 09/11/20 and this means I am losing another day of work. If there's a possible way of some reimbursement that would be greatly appreciated for my long wait and multiple problems I have had. My name is Tyra Collins and my number is [protected] and I would like someone to reach out to me and let me know the status of this complaint and matters of resolve