Waste Management [WM] reviews and complaints 1
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Waste Management [WM] - $75 termination fee (tote pickup)
I think your $75 tote pickup fee is unreasonable gouging. I never agreed to this. This $75 tote fee was not mentioned on my first contract/bill in march of 2019 and I can prove it. Note: I did notice waste management put it on the front page of my current bill in addition to raising rates (again).
I could solve this by dropping it off but evidently that is not allowed. $75 is almost as much as 3 months of weekly trash pickup and waste management wants that just to drive by and pick up a tote... Nothing like burning the bridges with a customer who leaves.
Customer# [protected]
Service terminated 2/22/2021
Desired outcome: Drop the $75 Tote pickup fee or allow me to drop it off
The complaint has been investigated and resolved to the customer's satisfaction.
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