Ross Dress for Less reviews and complaints 1
View all 665 complaintsRoss Dress for Less - bad customer service
I was told my girlfriend couldn't use the bathroom by one employee named Kylie and then another employee let my girlfriend use the bathroom. After using she was comforted by Kylie because I guess the other girl wasn't suppose to let her use it. And she said "I would really appreciate it if you didn't go to another employee and take my answer for what it is. If my answer is no it's no she just an employee" I then asked for the manager Mario "the store manager". He told me she was in the right and kicked us out of the store. He put a hand and pen in my face wouldn't let me talk and was very aggressive and followed me out with Kylie and kept saying watch your language to make me look bad.When I wasn't using any bad language. I looked away from him when he was acting this way and kept asking for another number to call. I have a recording I would like to share of the situation if you would get back to me.
My email is [protected]@gmail.com
I also have a witness and she would like to tell her side of the story and gave me permission to give her information.
Her name is Karl and her number is [protected]
We have received your comment. Thank you!