Renewal by Andersen reviews and complaints 1
View all 115 complaintsRenewal by Andersen - Purchased six windows and no handlers to open them
In November 2021, I purchased six side by side windows. The installation was completed in March 2022. In May 2022, I noticed that I could not open the windows unless I use my bare hands on the windows pang. In doing so it is very hard to slide the windows open.
I contacted Renewal by Anderson and asked why there were no handler for me to open the windows. I was told that if I wanted some gliders, it would cost me close to $300.
It seems as if I was sold a product that was not complete. How would one expect to open windows with bare hands on the windows pang?
I would have never purchased the windows had I known there were not handlers to open the windows.
Frankie Curry
Desired outcome: I would like handlers on the windows so I can easy slide them open without using my bare hands
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