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CB Drug Store CVS 8831 Villa La Jolla Drive, San Diego, CA, 92037, US
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CVS
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CVS

8831 Villa La Jolla Drive, San Diego, CA, 92037, US
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8:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CVS - unable to scan iphone for use of extracare card

I have this app. on my iphone called Keyring were you can download the keyring card information from your Exracare Card and use it vs. having to have your keys with all those rings on them. well I have had my iphone scanend several times before today, where this CVS employee rudely tells me "i'll scan it this one time, but we can't scan phones anymore" because acording to her "they have been scamming CVS with employee discounts" FYI all I bought was a binder and some pens for class that morning. So, I tell her that yesterday the male manager there told another employee, who also refused to scan the phone, that it was fine to scan the phone because it was the card. She continues saying well we're not doing it anymore.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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