AutoNation

Very very disappointed with the sale of my 2006 Honda Civic Hybrid. Received an estimated quote from Chris Ellis at Roseville Honda AutoNation. He said sight unseen estimate between $2,000 and $3,000. I said I would like $2,200 and he said we can make that work. He sent a follow-up email 9/28/23 and he said his team gave me the estimate earlier and he may be worth more if I'm interested. Just say Yes. I responded Yes. When I got there, he said his buyer would not go $2,200 and said they wanted $1,425. I thought that was the quote so I said OK. When he came with the paperwork, it was $1,000 they will give me for the car. I was shocked to say the least because I got other quotes around $1,400 to $2,000 from other companies and would have taken them. I took the long trip up to Roseville to get the better deal but ended up getting much less than I expected. I sold the car because I didn't want the hassle but just want to let you know that is not the way to do business. It's almost borderline fraud or at least false representation. Shame on AutoNation.