CVS reviews and complaints 1
View all 3328 complaintsCVS - Check out by manager
CVS PCH Redondo Beach11/19/23 went to self check out and it would not take my coupon got help from a guy he got the coupon to work went to check out and it froze. Did not tale my Medcare card. Guy came back and could not fix.
Had to wait for senior employee or manager don’t know. She voided transaction and said to go to check out five to check out she proceeded to check me out and try to charge me $39 instead of $22 I said that wasn’t right and she said yes it is! I said no it’s not! She said well just let me try it again and it came out right the second time I asked her what happened and was told I don’t know.
She was not vary nice never said I’m sorry for trying to charge me 17.00 more. I used my Medcare card it did not work in machine
She Did not try to get my Medicare card to work other checkers at other cvs have to put card in them self. She did not even ask to try I was getting up set as I told her it should work she just looked at me. I used an other card. She did not ask if I wanted a bag then smiled and told me to have a nice day.
She was so rude I don’t think she made any mistakes and have a nice day was like are you kidding me I was shocked when she said it like that made all her rudeness ok?
Claimed loss: 22.00 should have gone on my free benefits I would like it back
Desired outcome: Make sure employees know how to get Medicare cards to work we have them for a reason.
Latest CVS Reviews
Pharmacy - refused to sell me my prescribed insulin Pharmacy Despicable customer service Mixed Experiences at CVS - A Customer's Perspective cvs pharmacyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!