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CB Auto Parts and Repair Stores Jiffy Lube 905 Hartnell Ave, Redding, CA, 96002, US
Jiffy Lube company logo
Jiffy Lube
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Jiffy Lube company logo

Jiffy Lube

905 Hartnell Ave, Redding, CA, 96002, US
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1 complaint
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Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
S
4:18 pm EDT

Jiffy Lube - Customer service

Redding ca Hartnell location. I drove up. No one there, men walked up

From back lot. Man asked me what I wanted, told him an oil change and that I have fleet with car advise and Instacart. he. Quoted over $90and Brushed me off and said ya it will discount inside. Once inside he was blunt and rude couldn’t find my name, found my husbands. I said no, my name is in the system with the fleet info. He said only my husbands name came up. I said can you try again, I always come here and my info pops up. He blew up and said get out of this office, told his guys to get my car off of the line. I asked to speak to a manager where he replied that he was the district general manager, I told him I was going to file a complaint. I’ve never been treated poorly at this location, there is usually a different guy there. If he’s your district manager, you made a poor choice. He has no customer service skills and obviously anger issues. I did not feel safe in your store.

Desired outcome: He shouldn’t be working with the public, he has a chip on his shoulder, I did not feel safe at your store. He’s dangerous

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