Shell reviews and complaints 1
View all 1176 complaintsShell - Customer service at 2451 W. Broadway, Needles, CA, 92363
Date: 28 June 2021
Time: 4:17 pm
Location: The Shell Station at 2451 W Broadway in Needles, California with the zip code of 92363.
What happened: Used my debit card to purchase $20 of gas inside store
-went to the pump-only .08 of gas would pump
-when I told the female at the register she shrugged. She said sometimes the pumps work and sometimes they don't
- when I asked her if I'd be refunded on my debit card she shrugged and said sometimes it does and sometimes it doesn't. The charges are still on my card.
Desired outcome: Just a refund in the amount I paid for the gas and didn’t get: $20.00 minus the 8 cents
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