Menu
Write a review
File a complaint
CB Mattresses Ortho Mattress 300 N La Brea Ave, Los Angeles, CA, 90036, US
Ortho Mattress company logo
Ortho Mattress
reviews & complaints
Ortho Mattress company logo

Ortho Mattress

300 N La Brea Ave, Los Angeles, CA, 90036, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
A
2:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ortho Mattress - Would not let you return

I asked the delivery guy to wait outside while my fiance and I looked over the bed. When I went outside to reject the bed, he had jumped into the truck and ran. I was able to get a hold of him on the phone and he said he had too many deliveries. I immediately called the store and they said that they would send someone the next day. The delivery guys showed up but refused to take the mattress. While I was talking to the store, the delivery guys drove off and the manager at the store hung up on me. They are obviously crooks.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
H
H
Hateortho
US
Send a message
Dec 28, 2014 5:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I will never buy ortho again. I bought a mattress about five years ago. Within three years the mattress started sagging pn one side. It's like being in the I love Lucy episode with Fred and Ethel where she has to tie Fred to the side of the bed or he'll fall into the sagginghole. I calcalled the warranty people and was told I had to pay and if they decide it's a problem then they will replace the mattress. If not they keep the money.