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CB Auto Parts and Repair Stores Valvoline Instant Oil Change [VIOC] 1760 Cavitt Dr, Folsom, CA, 95630, US
Valvoline Instant Oil Change [VIOC] company logo
Valvoline Instant Oil Change [VIOC]
reviews & complaints
Valvoline Instant Oil Change [VIOC] company logo

Valvoline Instant Oil Change [VIOC]

1760 Cavitt Dr, Folsom, CA, 95630, US
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1 complaint
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Website
www.vioc.com
www.valvoline.com
Phone number
+1 (916) 790-2202
Category
Auto Parts and Repair Stores
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 5:00 pm

Valvoline Instant Oil Change [VIOC] reviews and complaints 1

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ComplaintsBoard
K
6:55 pm EDT

Valvoline Instant Oil Change [VIOC] - Service

I had a bad experience getting my oil changed in Folsom, CA today. It was at the Valvoline Instant Oil Change Establishment. They advertise a 15 minute Oil Change, Approximately 50 minutes later I was able to leave. What a joke! That is only a small part of my complaint. The real issue is with the air filter they said I needed. The old one was shown to me and I gave them the ok for a new one. He added it to the charges for my oil change. I then watched him put the old one back in. At this point I challenged him about it. He didn't defend himself, except to say he will remove the charges for it. My reply to him was "You have to watch you guys like a hawk around here." Paid my bill and left. A few blocks down the road, I realized he didn't give me a copy of the invoice. After my experiences, I wasn't in the mood for going back and retrieving it.

Time of incident:
Approx. 10:45 am
July 14th, 2020

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