Write a review File a complaint
CB Furniture Stores Jennifer Convertibles 33 Colma Blvd, Colma, CA, 94014, US
Jennifer Convertibles company logo
Jennifer Convertibles
reviews & complaints
Jennifer Convertibles company logo

Jennifer Convertibles

33 Colma Blvd, Colma, CA, 94014, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
7:54 pm EST
The complaint has been investigated and resolved to the customer’s satisfaction.

Jennifer Convertibles - management and delivery

On 12/24/10 I purchased a leather sofa and an arm chair from Jennifer Convertibles. Within a weeks time I went back to the store I had made my purchase from and found that both pieces had been marked down an additional 10%. I spoke to a sales associate named Monica and was told that adjusting my bill should be no problem, she would speak to her manager and call me within the next hour. Low and behold, no call. I called the store and was given the managers name and phone # (Atis-[protected].) I called the number and spoke to Atis, who brings new meaning to the words, rude, condescending and unhelpful. So I was denied and adjustment.Well, today is 1/7/2011 and I took off work for delivery of the furniture and I just received a phone call at 11:30am telling me the furniture would not be delivered today and they would deliver the items on 1/12/11. So no discount, no furniture and a very unsatisfied customer. So I guess the adage that the customer is always right has gone the way of hand written letters and customer service.

Read full review of Jennifer Convertibles

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.