Public Storage reviews and complaints 1
View all 322 complaintsPublic Storage - Illegally auctioned my storage
Hello, I went to my storage unit and it was empty (01/21/24. When I went to the front to talk to a manager they only have one temporary person and they informed me all notes past 01/05/24 has been erased or no longer available. That my stuff has been auctioned off and bid away. I told them that I paid my storage and I gave them my new number and I never got one one call stating that my storage unit was on lean or for bid. This is illegal and I want the manager fired as I told her everything and the next thing I know my storage is gone. I image she stole things from it as well. I am going to report to the police and more if this matter is not solved. It was all my heirlooms all in a 10x10 storage.
Claimed loss: priceless (10,000 at least)
Desired outcome: I want the manager fired and I want my items back period.
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