Enterprise Rent-A-Car reviews and complaints 1
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Enterprise Rent-A-Car - Releasing my gps location and direction to the public for the purpose of stalking
The the criminal organization that has been stalking threatening and harassing me for more than 6 months was able to wait for me on my route from Sierra Vista to Tuscon, even when I took back roads. Jeopardizing my safety and putting me in a position to harassed and intimidated. They very clearly had my vehicle description and location. This was intentional.
Desired outcome: Refund, answers. This is probably going to end up in court at some point unfortunately.
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
Enterprise Rent-A-Car customer support contacts
Josiah Jurich, we would like to look into this further but need some more information. Please email the details of your rental, your contact information, exact rental office, and your reservation or rental agreement number to Care@Enterprise.com. Thank you –Carol H.
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