The Cheesecake Factory reviews and complaints 1
View all 268 complaintsThe Cheesecake Factory - Food and customer service
Hello hi my name is Abias Crosby my phone number is [protected] and I dinned in on May 18th the day after my Birthday to celebrate. The waitress was very rude after I asked could I have mashed potatoes instead of pasta with the chicken marsala, she told me over and over it does not come like that after me explaining i’ve had it with Mashed Potatoes Every-time I come. She finally did it after I showed her a picture I had took from the last time I was there. Food came, Everything was Cold. She was handling a party so it took her forever to get the new fresh food to us so that also came out cold …….
Desired outcome: i’d like to dine in and have a better experience maybe a gift card of 120 that i spent that day
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