AmeriGas Propane reviews and complaints 1
View all 483 complaintsAmeriGas Propane - Failure to provide service as stated in contract, tank at 30%
Our propane tank was at 40% when we returned to our winter home in November of 2022. Our renter whom we had put on the account, #[protected], called to report the tank was at 30% on 10/29/22. From then on we had no service from AmeriGas. Both our calls were very difficult to understand due to language barriers and we tried the website with no help for our renter as well. The tank went so low, she had to move out until we were forced to find another company to provide propane. We literally begged AmeriGas to help her. Their local property was locked up so she couldn't talk to anyone as we always had. We were told not the tank was their property and no one could move it so it sat in our yard all winter until we returned in June. We were surprised it was gone when we arrived on June 9th.
We are refusing to pay a bill for $149.99 for tank removal because the agreement states a charge will be for "canceling without cause." That is not true of us.
Desired outcome: We would like that charge removed from our account with AmeriGas. We are sending them a check for the propane bill which we also question but are willing to do that to make all this go away.
Latest AmeriGas Propane Reviews
Property damage done by amerigas No one is allowed to make their own decision because the company is too large Billing problem Payment not resolved Customer service and deliveryGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!