Marriott International

We arrived at the facility at 4:30 pm and were told that there are no rooms available because housekeeping is behind.
It is now 5: 30 P.M and we are still waiting.
I find this completely unacceptable fortunately my my wife and I didn't have any plans pending for the evening that would have required showering and dressing for the evening.
When we were told no rooms were available we sat in the lobby where we spoke with a party who had been eating over two Hours.