Popeyes reviews and complaints 2
View all 1301 complaintsPopeyes - Attitude of staff and food
Store was dirty. Cashier was an African American tall and thin female. Never addressed us, never thanked us. We asked for fresh fries because the fries she gave us was cold. She put the SAME batch in the box again. My chicken was supposed to be mixed. They gave me ALL legs and thighs. The cashier had attitude, attitude, attitude! I asked for the manager, she pointed to the back but they never came. Was I supposed to go to the back and get him/her? The food was not warm and the biscuits and chicken were hard and dry. Terrible service. Food and containers were on the floor.
Desired outcome: I want a full refund and considering this is my neighborhood Popeyes, I'd like Popeyes better train staff.
Popeyes - 10 piece spicy chicken meal purchase Laveen AZ $33.00
I went through the Drive Through at the Popeye's at 35th Avenue and Baseline Road in Laveen Arizona on February 6th at approximately 1:15PM. I order the 10-piece family meal for $28 dollars and change. My total was close to $32. I declined a receipt. My credit card was under John H Knight. I drove two miles home. Issues:
1. I ordered the chicken spicy. It was not. I was the only one in the Drive Through and the meal was delivered promptly thus it was sitting.
2. The chicken was dry.
3. The two sides were pitifully small. A large fry at McDonald's was bigger than the large side of the family meal. if a family of four was to be fed at $8 per person, the French Fry allowance would have been 6 fries per person. The large side of Rice and Beans would yield one Tablespoon per person for a family of four.
4. They were all out of Sauces and I wanted Chicken Fingers
5. Upon getting home, the 10-piece meal yielded 2 Breasts, 2 Thighs, 2 Drumsticks and 4 Wings. It was a paltry amount of chicken for a family meal.
Based upon this experience, taste and price, Popeye's is a bad choice. It now makes me realize that being the only person in the Drive Through at 1 PM should have made me select an alternative choice for lunch.
Desired outcome: In business and in my Personal life, I try and do the right thing. This is your decision to make.
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