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CB Department Stores JC Penney 2600 South Shackleford Road, Little Rock, AR, 72205, US
JC Penney company logo
JC Penney
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JC Penney company logo

JC Penney

2600 South Shackleford Road, Little Rock, AR, 72205, US
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1 complaint
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Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
12:00 pm - 7:00 pm
ComplaintsBoard
F
7:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

JC Penney - store management

The management at the Shackleford location is inadequate. That is from the general manager-Teresa McGavran to the managers that fall under her. All of the managers, except for Sequentia Summons and Mr. Rick have nasty attitudes. They try to put on the impression that it is the employees with the attitudes, but it is them. These managers work in conjuction with each other. They make complaints against employees which results in their termination. There is no place to make a formal complaint against them. Employees at this location are severely overworked and underpaid. Training is not properly executed. Employees have to learn certain functions of the store hands on. The CEO of this company needs to replace everyone starting with the GM on down to the employees, maybe it would make JCP a better place to work and shop.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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