Firestone Complete Auto Care reviews and complaints 1
View all 589 complaintsFirestone Complete Auto Care - Tires/alignment
On April 12, 2023 I brought my car to 7426 Cantrell Rd. Little Rock Arkansas to get a front wheel alignment after looking over my car Philip call me back and stated that I would need two new tires on the front so I went ahead and purchased the tires. So let Continue so if I get front tires and alignment that my car will ride smoothly when I got my car back later that day, and I noticed that the car was still shaking, so I gave it lFour days And I end up calling them back on March 17, 2023 When I went in, I recently said that I think the alignment is off but after noticing the two new tires that I bought for the front was placed on the back and the back tires was placed on the front. I asked about the back tired and I was assured that they was good. After the 2nd time I was told I had a bad back tire, but my car is shaking profusely. When I come to a stop before I took my car there. It was not shaking the way its Shaking now I am very unhappy. I spent almost $700 to try to get the minor things fixed and this is what customers as myself comes back with Please Fix the problem
Desired outcome: I would appreciate if my car is done correctly and not at the same location Or refund me my money back
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