Menu
CB Fast Food Chains Waffle House 3671 Government Blvd, Mobile, AL, 36693, US
Waffle House company logo
Waffle House
reviews & complaints
Waffle House company logo

Waffle House

3671 Government Blvd, Mobile, AL, 36693, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
G
3:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Waffle House - unsanitary

After making a big to go order, I noticed that the cook was making several unsanitary movements like scratching her face with her hands, wiping off the cooks board using her hands, scratching her head, I then told her to stop making my order and asked for the General Manager. After speaking to a very uncaring General Manager that gave no satisfaction at all, I asked for the name and phone number of her District Manager. The General Manager stated the District Manager was in the restaurant and in the office. I then asked to speak to the District Manager in person, After waiting 6 minutes (I counted), the District Manager emerged out of the office with an attitude and did not introduce herself. I asked the District Manager if she would like to take the time to hear my complaint and she said that she only had a few minutes to spare. I then told the District Manager (Lisa) about the unsanitary conditions I witnesses as the cook prepared my food and Lisa said she would check into it and totally failed to apologize and walked away. As a CEO of a business, I was totally amazed at the unprofessional attitude of Lisa and I then vowed to never eat at that same Waffle House again. I returned to my office and called Waffle House Corporate Office and made a complaint. I was assured that someone would contact me after a follow up was done. Two months later, no one from Waffle House Corporate Headquarters ever contacted me in regards to my complaint. I plan on contacting the CEO of Waffle House and make another complaint and assure him that I will be notifying everyone I know, not to eat at the unsanitary Waffle House.

Read full review of Waffle House
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.