Truist Bank (formerly BB&T Bank) reviews and complaints 1
View all 977 complaintsTruist Bank (formerly BB&T Bank) - nsf charges
They did not credit me for my deposit! I gave the teller a deposit on Friday around noon. Here is the actual figures of what should show on my account:
Date Description Amount Balance
06/17 Counter Deposit $334.70 $666.70
06/17 Check 1128 $475.00- $191.70
06/17 Internet Pmnt $17.95- $173.75
06/17 CckCrd Purchase $7.16- 166.59
As you can plainly see, my account was not overdrawn and any NSF fees charged were done illegally. Here are the figures they sent to me:
Date Description Amount Balance
06/17 Counter Deposit $334.70 $666.70
06/17 Deposit Funds Unavailable $334.70- $332.00
06/17 Courtesy Credit $100.00 $432.00
06/17 Check 1128 $475.00- $43.00-
06/17 Internet Payment $17.95- $60.95-
06/17 Check Card Purchase $7.16- $68.11-
06/17 Overdraft Fee $70.00- $138.11-
That is appalling. That is theft.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Truist Bank (formerly BB&T Bank) Reviews
money owed to me from truist Managres/Tellers Silent foreclosure scam NO Communication Account on hold because of checkGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Unless you deposited cash, a bank has the right to place a hold on those funds deposited via paper check to make sure the check clears and the funds are available. You need to keep tabs on your account balance. You should be able to view your available balance online (or on your deposit receipt).