DON'T BUY AT Urban Outfitters! Expensive and cheap. I purchesed a purse at Urban Outfitters and within one week the shoulder strap broke. Then less then two months later, the clasp broke. It is very poor quality! A necklace I purchased starte dto chip off the first time I wore it. Who is making this stuff? Are they paying unsustainable wages overseas to charge big bucks back here in the states. I paid $56 for the purse. I live 150 miles from them so it's hard to get there to return and they will only give me store credit. I don't want anymore of their junk!
The complaint has been investigated and resolved to the customer’s satisfaction.