Menu
Write a review
File a complaint
United HealthCare Services

United HealthCare Services review: Denial of coverage on eyeglasses and low-cost payment on Cataract surgery

S
Author of the review
5:34 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

United Health Care sent a denial coverage letter on 5/26/2026, stating UHC will not cover the cost of $104.00 of a pair of eyeglasses frame that UHC approved at Wal Mart Vision Center on 12/31/2025. This shows that United Health Care is a business, that does not fulfill the approval made by their company (UHC).
I had Cataract surgery done on both my left and right eye this year. I paid $685 copayment for each eye, United Health Care paid $545 for each eye, the balance left for each eye was paid by Medicare. The patient pays more towards the eye surgeries than the insurance company (UHC). The $685 copayment is what United Health Care requires for the coverage of their insurance plan.

Recommendation: Be careful with United Health Care on what services their company will approve and make payment on.

0 comments
Add a comment
  1. United HealthCare Services Contacts

  2. United HealthCare Services phone numbers
    Click up if you have successfully reached United HealthCare Services by calling +1 (888) 545-5205 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (888) 545-5205 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (888) 545-5205 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (888) 545-5205 phone number
    Customer Service
    Click up if you have successfully reached United HealthCare Services by calling +1 (866) 414-1959 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (866) 414-1959 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (866) 414-1959 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (866) 414-1959 phone number
    Members With Health Plans
    Click up if you have successfully reached United HealthCare Services by calling +1 (800) 657-8205 phone number 4 4 users reported that they have successfully reached United HealthCare Services by calling +1 (800) 657-8205 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (800) 657-8205 phone number 2 2 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (800) 657-8205 phone number
    33%
    Confidence score
    Members with Short Term Insurance
    Click up if you have successfully reached United HealthCare Services by calling +1 (877) 856-2429 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (877) 856-2429 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (877) 856-2429 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (877) 856-2429 phone number
    Individual Exchange Marketplace Members
    Click up if you have successfully reached United HealthCare Services by calling +1 (877) 988-9378 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (877) 988-9378 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (877) 988-9378 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (877) 988-9378 phone number
    TRICARE West Region Beneficiaries
    Click up if you have successfully reached United HealthCare Services by calling +1 (833) 827-5227 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (833) 827-5227 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (833) 827-5227 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (833) 827-5227 phone number
    For Employers
    Click up if you have successfully reached United HealthCare Services by calling +1 (877) 856-2430 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (877) 856-2430 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (877) 856-2430 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (877) 856-2430 phone number
    SHOP Exchange Marketplace Plans
    Click up if you have successfully reached United HealthCare Services by calling +1 (800) 496-5881 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (800) 496-5881 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (800) 496-5881 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (800) 496-5881 phone number
    Medicare - Group Retiree
    Click up if you have successfully reached United HealthCare Services by calling +1 (888) 842-4571 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (888) 842-4571 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (888) 842-4571 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (888) 842-4571 phone number
    Brokers & Consultants
    Click up if you have successfully reached United HealthCare Services by calling +1 (800) 980-5213 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (800) 980-5213 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (800) 980-5213 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (800) 980-5213 phone number
    Health Insurance for Individuals & Families
    Click up if you have successfully reached United HealthCare Services by calling +1 (866) 801-4409 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (866) 801-4409 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (866) 801-4409 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (866) 801-4409 phone number
    UnitedHealthcare health insurance plan through work
    Click up if you have successfully reached United HealthCare Services by calling +1 (800) 523-5800 phone number 0 0 users reported that they have successfully reached United HealthCare Services by calling +1 (800) 523-5800 phone number Click down if you have unsuccessfully reached United HealthCare Services by calling +1 (800) 523-5800 phone number 0 0 users reported that they have UNsuccessfully reached United HealthCare Services by calling +1 (800) 523-5800 phone number
    UnitedHealthcare Medicare supplement plan
    More phone numbers
  3. United HealthCare Services emails
  4. United HealthCare Services address
    9900 Bren Rd E Mn008-T-615, Hopkins, Minnesota, 55343-4402, United States
  5. United HealthCare Services social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 24, 2026
  7. View all United HealthCare Services contacts
United HealthCare Services Category
United HealthCare Services is ranked 2 among 60 companies in the Health Insurance category