United Docu Prep’s earns a 4.4-star rating from 19 reviews, showing that the majority of clients are very satisfied with document preparation services.
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I worked with Gabriel and I am so excited to get this
I worked with Gabriel and I am so excited to get this started
I am overwhelmed with joy
I am overwhelmed with joy..I am very grateful for the opportunity to make things rght.
This service is a godsend, and George is a fantastic rep. This company allows me to not have to worry about the parts of this process I have hard time understanding myself. Knowing that I have this company on my side to ensure that I'm not paying too much allows me to breathe a little easier.
Amazing service and attention to detail. Thorough and patient while he worked his way through my options- all of them. I am going to go spread the news! I’m thrilled. In a world of 2020, this was a great day!
They have very informative and have knowledge on the subject friendly and profesional they also help me to buy my house by bringing my account current
An agent from DocuPrep called me to renew their services with me when I revealed that I just had a leg amputation. The agent told me about a program for disabled people that would forgive my student loans. I’m in the last month of my three year probationary period and I can’t thank the people at DocuPrep enough for their guidance and professionalism during this process.
They have been a blessing
They have been a blessing. Helped me get things straight and my loan is being paid! Thank you
They have been a blessing. Helped me get things straight and my loan is being paid! Thank you
I am an active duty soldier and a single parent of 4. I recently was able to purchase a home due to A wonderful man AJ who I have the upmost respect for. He helped me consolidate all my student loans and put me and my family in a position to succeed. He called me weekly with updates and walked me through each obstacle that came up. I will forever be greatfull for your dedication and commitment to me and my family. I thank you from the bottom of my heart. You have truly been a blessing to me and my family.
I would like to say a few things. I have been though a different student loan forgiveness programs and I was *** over and once I got though them I found united docu prep. An I have been dealing with Aj he has went out of his way to help me with anything I needed I think it was the grace of God that lead me to this company and I'm so glad I gave them a shot. If I could I would give them like hundreds of stars
This company, and my rep, George, has been amazing to work with. He’s gone out of his way to find every possible option to help with my student loans. After decades of having my loans sold time and time again, George has been the light at the end of the tunnel. Thanks so much. KB
They have very informative and have knowledge on the subject friendly and profesional they also help me to buy my house by bringing my account
They have very informative and have knowledge on the subject friendly and profesional they also help me to buy my house by bringing my account current
Extremely pleased: kind of pricey to start but I get why they do it. Any questions I had, they were patient and walked me through each part. At one point, the US Dept of Ed. said that they had heard nothing from United Docu Prep and had no record of me, but this was due to being in default and going through the allotted program I had to finish. Once I complete the required steps, I am officially out of default, on track with my payments and the monthly fee is TOTALLY WORTH having the security of talking to folks that know how to help and get you through the process!
Really happy with ComplaintsBoard.com and so happy with Kai he was such a great help he answered every question and always returned my phone I can say nothing bad about ComplaintsBoard.com thank you guys so much ?
Document Prep has been a life saver for me. I've been with them for 2 years now they take care of all my student loan needs. I'm talking about getting my loan out of default, forbearance and loan modification. This company is A one!
DocuPrep is the way to go when you need help will your school loans. Landon is the representative that helped me when I started a year ago and I must say it was a surprise when he called and updated me on my account. Going with DocuPrep enabled me to be stress free when getting into the loan forgiveness program.
Really happy with ComplaintsBoard.com and so happy with Kai he was such a great help he answered every question and always returned my phone I can say nothing
Really happy with ComplaintsBoard.com and so happy with Kai he was such a great help he answered every question and always returned my phone I can say nothing bad about ComplaintsBoard.com thank you guys so much ?
Amazing service and attention to detail
Amazing service and attention to detail. Thorough and patient while he worked his way through my options- all of them. I am going to go spread the news! I’m thrilled. In a world of 2020, this was a great day!
Document Prep has been a life saver for me
Document Prep has been a life saver for me. I've been with them for 2 years now they take care of all my student loan needs. I'm talking about getting my loan out of default, forbearance and loan modification. This company is A one!
Richard helped me understand the student loan program
Richard helped me understand the student loan program. He was professional, courteous and patient. He explained answers to my questions in detail. My concerns were resolved. I have been given the opportunity to resolve my student debt in a workable plan.
This company, and my rep, George, has been amazing to work with
This company, and my rep, George, has been amazing to work with. He’s gone out of his way to find every possible option to help with my student loans. After decades of having my loans sold time and time again, George has been the light at the end of the tunnel. Thanks so much. KB
This service is a godsend, and George is a fantastic rep
This service is a godsend, and George is a fantastic rep. This company allows me to not have to worry about the parts of this process I have hard time understanding myself. Knowing that I have this company on my side to ensure that I'm not paying too much allows me to breathe a little easier.
DocuPrep is the way to go when you need help will your school loans
DocuPrep is the way to go when you need help will your school loans. Landon is the representative that helped me when I started a year ago and I must say it was a surprise when he called and updated me on my account. Going with DocuPrep enabled me to be stress free when getting into the loan forgiveness program.
An agent from DocuPrep called me to renew their services with me when I revealed that I just had a leg amputation
An agent from DocuPrep called me to renew their services with me when I revealed that I just had a leg amputation. The agent told me about a program for disabled people that would forgive my student loans. I’m in the last month of my three year probationary period and I can’t thank the people at DocuPrep enough for their guidance and professionalism during this process.
I would like to say a few things
I would like to say a few things. I have been though a different student loan forgiveness programs and I was *** over and once I got though them I found united docu prep. An I have been dealing with Aj he has went out of his way to help me with anything I needed I think it was the grace of God that lead me to this company and I'm so glad I gave them a shot. If I could I would give them like hundreds of stars
I am an active duty soldier and a single parent of 4
I am an active duty soldier and a single parent of 4. I recently was able to purchase a home due to A wonderful man AJ who I have the upmost respect for. He helped me consolidate all my student loans and put me and my family in a position to succeed. He called me weekly with updates and walked me through each obstacle that came up. I will forever be greatfull for your dedication and commitment to me and my family. I thank you from the bottom of my heart. You have truly been a blessing to me and my family.
Extremely pleased: kind of pricey to start but I get why they do it
Extremely pleased: kind of pricey to start but I get why they do it. Any questions I had, they were patient and walked me through each part. At one point, the US Dept of Ed. said that they had heard nothing from United Docu Prep and had no record of me, but this was due to being in default and going through the allotted program I had to finish. Once I complete the required steps, I am officially out of default, on track with my payments and the monthly fee is TOTALLY WORTH having the security of talking to folks that know how to help and get you through the process!
I knew nothing of this company had so many questions but everytime I called AJ, Clara or Andrew they were patient with answers
I knew nothing of this company had so many questions but everytime I called AJ, Clara or Andrew they were patient with answers. They listened and understood my goals, even reached higher in which I misunderstood but was patient and professional with me whole process. The process for my situation was long but I stuck with them and did everything they told me..I trust them, they became a family to me and took me in...I freaking LOVE UNITED DOCU PREP! Why? They're ALWAYS there professionally and patiently they work hard for you and actually FORGAVE MY LOANS I'd NEVER thought that ALL my loans would be paid off in a short amount of time..I was expecting over 5 yrs and my credit score has never been this high due to my school loans ...Im literally crying tears. I apologize for this long post but Clara, AJ and Andrew of United Docu Prep are AMAZING SOULS. I thank them with all my heart and will miss them truly. I recommend this to everyone with issues of school loans if they can help you TRUST THEM they're a blessing. ~AB
United Docu Prep Complaints 3
According to the agreement docs, they said they'd give me my money back if I cancel within 24 hours
According to the agreement docs, they said they'd give me my money back if I cancel within 24 hours. I reached out to them 'bout it, but still haven't gotten my $199.75 refund.
I been with this company since 5/21 when I signed up with ***
I been with this company since 5/21 when I signed up with ***. Lately, *** and *** contacted me 'bout my account. I gave *** a date to make a payment to bring it up to date and never heard back from him. I sent emails, text, left voicemails and no response. I try to call the number on the website and it ain't working. I want someone to call me back so we can fix this.
UPFRONT FEES
UPFRONT FEES. These guys are a SCAM. I made FOUR payments of $124.88, almost $500 in 4 months when my loans were supposed to be on COVID forbearance and they still haven't done anything! NOTHING! It's IMPOSSIBLE to get a hold of a "manager". Finally, I talked to "Brent" or "Brant" today or whatever that guy's name is. The "MANAGER" tells me, "Oh we had to submit a paper application and it was denied." DENIED? You didn't get me approved when you submitted my application 4 months ago AND YOU STILL TOOK MY PAYMENTS? Worst part? HE REFUSED TO REFUND MY MONEY - instead he told me he would refund 1 payment of $124.88. HUH? What was the rest used for? UNITED DOCU PREP CHARGED ME UPFRONT FEES. I was still getting charged fees and the application was actually denied over 45 days ago. UPFRONT FEES. The "paperwork" and the "Sales Rep" stated 100% money back guarantee. Here it is 3 weeks later and FINALLY I reach a "MANAGER" and he refuses to return my money and wants to keep my UPFRONT FEES. WHAT THEY'RE DOING IS ILLEGAL AND NEEDS TO BE STOPPED ASAP. This is blatantly against the law. YOU CAN DO THIS FOR FREE BY CALLING USDOE AT 1-***.
Is United Docu Prep Legit?
United Docu Prep earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
United Docu Prep has received 16 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of United Docu Prep's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Uniteddocuprep.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Uniteddocuprep.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The uniteddocuprep.com may offer a niche product or service that is only of interest to a smaller audience.
- United Docu Prep protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- If you purchased a website from United Docu Prep that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
About United Docu Prep
One of the key strengths of United Docu Prep is its extensive experience in the industry. With years of expertise, the company has developed a deep understanding of the intricacies involved in preparing various types of documents. Whether it's legal documents, immigration forms, or financial paperwork, United Docu Prep has the knowledge and expertise to ensure that all documents are accurately prepared and meet the necessary requirements.
Furthermore, United Docu Prep prides itself on its commitment to providing exceptional customer service. The company understands that each client has unique needs and requirements, and it strives to tailor its services accordingly. The team at United Docu Prep is dedicated to providing personalized attention to every client, ensuring that their specific needs are met and that they receive the highest level of satisfaction.
In addition to its expertise and customer-centric approach, United Docu Prep also stands out for its efficiency and reliability. The company understands the importance of timely document preparation, and it works diligently to ensure that all documents are prepared and delivered within the agreed-upon timeframe. Clients can have peace of mind knowing that United Docu Prep will handle their documents with the utmost care and professionalism.
United Docu Prep also prides itself on its commitment to staying up-to-date with the latest industry trends and regulations. The company understands that document preparation requirements can change over time, and it continuously invests in training and development to ensure that its team is well-equipped to handle any changes or updates. This dedication to staying current allows United Docu Prep to provide clients with accurate and reliable document preparation services.
Overall, United Docu Prep is a trusted and reputable company that offers exceptional document preparation services. With its extensive experience, commitment to customer service, efficiency, and dedication to staying current, United Docu Prep is the ideal partner for individuals and businesses seeking reliable and accurate document preparation assistance.
Overview of United Docu Prep complaint handling
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United Docu Prep Contacts
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United Docu Prep phone numbers+1 (661) 578-5553+1 (661) 578-5553Click up if you have successfully reached United Docu Prep by calling +1 (661) 578-5553 phone number 0 0 users reported that they have successfully reached United Docu Prep by calling +1 (661) 578-5553 phone number Click down if you have unsuccessfully reached United Docu Prep by calling +1 (661) 578-5553 phone number 0 0 users reported that they have UNsuccessfully reached United Docu Prep by calling +1 (661) 578-5553 phone number
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United Docu Prep emailsinfo@uniteddocuprep.com73%Confidence score: 73%Support
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United Docu Prep address920 Wible Rd, Bakersfield, California, 93304-4125, United States
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United Docu Prep social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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I knew nothing of this company had so many questions but everytime I called AJ, Clara or Andrew they were patient with answers. They listened and understood my goals, even reached higher in which I misunderstood but was patient and professional with me whole process. The process for my situation was long but I stuck with them and did everything they told me..I trust them, they became a family to me and took me in...I freaking LOVE UNITED DOCU PREP! Why? They're ALWAYS there professionally and patiently they work hard for you and actually FORGAVE MY LOANS I'd NEVER thought that ALL my loans would be paid off in a short amount of time..I was expecting over 5 yrs and my credit score has never been this high due to my school loans ...Im literally crying tears. I apologize for this long post but Clara, AJ and Andrew of United Docu Prep are AMAZING SOULS. I thank them with all my heart and will miss them truly. I recommend this to everyone with issues of school loans if they can help you TRUST THEM they're a blessing. ~AB
Richard helped me understand the student loan program. He was professional, courteous and patient. He explained answers to my questions in detail. My concerns were resolved. I have been given the opportunity to resolve my student debt in a workable plan.
I am overwhelmed with joy..I am very grateful for the opportunity to make things rght.
I worked with Gabriel and I am so excited to get this started