Uniden America Corporation review: Do not buy a “factory certified” radar from uniden

On August 28th, I purchased a Uniden R8W for $719.99. Unfortunately, I didn’t notice at the time of purchase that the unit was marked “Factory Certified.” I only discovered this after receiving the receipt. I paid full price for a new radar detector and expected to receive a brand-new unit for my 2026 Cadillac Escalade. A refurbished unit is not acceptable for a brand-new vehicle, and I am not willing to install it.

I have repeatedly contacted Uniden customer support requesting a return — Exchange for a new unit with additional payment if necessary. The product has never been used, the box has never been opened, and everything is in its original condition — yet I have not received a single constructive response.

If you’re buying a radar detector from this company marked “Factory Certified,” understand exactly what you’re doing: you’re handing them $719.99 that you will almost certainly never see again, and in exchange you get a used device. This was one of the most disappointing purchases I have ever made. I have already ordered a brand-new unit from another company and will never buy from Uniden again.

Save your money. Don’t trust these scammers with products labeled “Factory Certified.”