Ulta Beauty review: Unhappy ex - customer

On Black Friday 2025 I purchased a Jimmy Choo I want Choo Le Parfum. I had a $10 off coupon. I was so excited because the smell of this perfume is amazing! Long story short, I open the package, take the perfume out and try to spray it. It doesn't work, my husband tries same result. I return to the store and explain that the perfume I purchased does not spray. While the cashier is returning the product I mention to her that I had a $10 off coupon that I used to purchase this product with. She proceeded to tell me that I would have to pay the difference because I had already used that $10 off coupon. Yes I sure did, expecting the perfume to work! That was the only reason I wanted to treat myself to this perfume. She did the return and I had to pay the $10.65 difference! I am extremely unhappy with this store! I have worked for a big box store this was not the correct way to take care of the customer. The $10 coupon should have been taken off as if the first box was never returned! I will not spend another penny in this store.