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CB Beauty and Well-being Ulta Beauty Complaints #2-21
Ulta Beauty

Ulta Beauty review: I am disappointed with the poor customer service I recieved. My question was not handled professionally or respectfully.

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6:14 pm UTC
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@10:30AM on Friday 6/26/2026. My basket was filled with products possibly totaling around $200 or more (preparing for a trip). I shopped in the store for 30 minutes. After the rudeness and lack of acknowledgement I set the bag of product on the counter and walked out. I telephoned the store immediately and let the manager know what just transpired. She apologized and expressed a conversation with the employees was needed.

Desired outcome: A review of the situation. I would also like assurance that staff receive additional customer service training so future customers are treated with professionalism, respect and care.

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