Ugg.com / Deckers Outdoor Corporation
New York, New York
United States - 10019
I ordered a pair of Ugg boots on 15th December 2009 for my 12 year old daughter. They took the payment (about £10 more than the invoice said) on the 17th December and my order still says processing. I have emailed 5 times and still no reponse to anything i have sent. My sister has emailed saying she would like to speak to someone before ordering and she had an automated response so they are obviously filtering the emails. Really annoyed as when i spoke to my bank they didn't have a clue who i can report this website to to stop this happening to anyone else.
I bought my daughter some UGG boots for Christmas from UGGstore.com.au online. They took one month to arrive and when I received them was really disappointed as they were obviously fake. Can you please let me know what I can do about this disreputable site?
Thank you for your help with this.
I ordered some Uggs from the UGG Store on 08/12/2009 paying £90 plus including postage and packing which they said was 5-10 days. By 21st December I had still not received them and checked my order status which says processing. I have emailed them twice this week as they were a christmas gitft for my 12 year old daughter (it is now Boxing Day) they have not emailed me back which they say can take up to 72 hours. I have checked and the paym was taken from my credit card on the 8th December too. I looked into this company before ordering and I could'nt find any problems. It makes me sick that people can rob from you like this, has anyone got any furter info about this company.
I order a pair of UGGs for my wife from this website as the prices were terrific. That's the problem -...
I placed an order on Novermber 25th, 2009 and as of the middle of December I have not received my order. I have sent several emails through there website... I haven't received a response. There is no phone number to contact them. My credit card was charged two days after the purchase.
I too ordered Ugg Boots from Agogmart (they are also called ugg.gg) I have not yet received my boots to the sum of £129 which has already come out of my bank (the money went from my account to Bargain 18). I ordered these boots 3 weeks ago.
I have cancelled my debit card and go a new one.
I have found the email address to contact: [protected]@gmail.com a lady called Anny always replies back to my queries.
Hope this email address can help .
Cant believe my eyes!!! I have just put a claim in with paypal about this UGG.GG web site as i bought a pair...
I recently ordered a pair of boots from www.ugg.gg. After making the order I started having doubts to wether this was a genuine website. Www.ugg.gg is set out exactly as the official ugg Australia website, for which i am sure must be copy right. So i decided to investigate this website and discovered many complaints had been made about it e.g. people not recieving their boots or if they did recieve the boots they were not genuine uggs. When I tried to track my order it just took me round in circles and was showing me pages of chineses writing and their were no contact details to get in touch with the website. I am now certain that this is a big scam the myself and many others have fell for so please stay clear of this website www.ugg.gg.
I placed an order for 3 pairs of "Ugg boot", about 3 weeks ago...have not receieved anything yet. I realized the next day when I was searching for a customer service number on the website and there wasn't one that this site was likely a counterfeit dealer of ugg boots. I called my credit card and they got my money w/in 12 hours of me ordering but they were not listed as Ugg boots...they got my money under the name of Flat Irons.com. I cancelled my card right away and filed a complaint. Hoping my creditor can go after the merchant's bank w/ the dispute that I never received thier product. Lesson learned, if you order on line...never order from somewhere that doesn't have a customer service number where you can actually talk to someone. Now the website is actually gone. Haven't been able to find it. Guess they've had numerous complaints and had to shut down.
I was also duped into buying a pair of what I thought were genuine Uggs from Ugg GG, the site was professionally produced and it was at the 'top of the pile' when I googled 'Ugg Boots'. My credit card was charged and when I hadn't received them within a week, I went back to the website, trying customer services and was transferred to Ugg Australia and it told me it was a counterfeit website. I contacted my card company and they were brilliant, told me that they had received hundreds of calls about this company. The boots did arrive but they are clearly fake; my card company have now set the ball rolling for a charge-back for me. This site now appears to be closed down so I can't contact them to ask them how to send these boots back.
They are made in China.
I have ordered 2x UGG boots without knowing it was a con! I have received the 2x and they are both the wrong...
Thedenimzone.com sells fake stuff! I recently ordered boots and jeans. they're all fake! do not buy anything from them!!!
I ordered ugg boots form hugesaleuggboots.com 2 weeks ago and they finally arrived. they looked pretty good until I took them to the ugg store, where I was told that the boots I had were fake. granted they are very good fakes, no one likes to be scammed. do not order from this website unless you are looking to buy fake uggs!
I ordered ugg boots from the website : www.uggcanada.com and it turns out they are fake!!! the website seems really legitimate, but the product came from an address in shanghai china, xingren co ltd. huyi gonglu [protected]
The response I got from them when I asked about a return policy is that they will exchange the boots for me.
Now I have to pay 40$ in shipping to send the counterfeit product back to them.
Www.uggcanada.com is a fake fake fake counterfeit website...
I bought a pair of boots from uggbootsforall.com however they were unsuitable and didn't fit. their website says that they give refunds as long as you inform them first. however after numerous mails I have heard nothing in response!!
Do not buy from them as there is no guarantee that they will ever get in touch or uphold their company policies.
I ordered EGGS shoes in Black color and size 8, after my prompt payments I received package with faked UGGS in original box with different color and different size
After I contacted Customer Service and indicated my problem, they asked to send pictures with wrong size and they admitted that problem on their side
I did not hear anything back from them since then ...Be aware ...Before you order ask me for pictures and emails
I ordered a pair of uggs boots from the address above. I wasn't aware of all of the fake websites at the time and believed the uggs boots were real and coming from australia.
Since then I have heard about the internet scam. £57.23 was taken from my account on the 9th october and I was sent an email on the 14th saying they had been shipped. I have never even recieved the ugg boots and the website now seems to be unavailable.
I don't think the boots will even arrive and so I have just handed money over the the website.
I tried to reply to the email about shipping and the message came back from a s e asian email address so they are obviously not based in australia.
I still have not received my ugg boots ordered on 17.09.09 they say 6 to 10 days delivery, I have tried lots of e mails asking them but i don't get a reply. Have i been conned is there any way I can report them to trading standards. There are no phone numbers to contact anyone and some of the e mail addresses do not exist. What shall i do thanks c.. Hancock
I have learnt that you have to be very cautious buying over the internet. I bought my "uggs" last January from http://www.uggbootsaustralia.com.au/ thinking they were genuine uggs, they have in the smallest writing ever at the end of their website that they are not to be confused with ugg australia.
Total nightmare of a transaction. The boots were ok but the logo on the back said "jumbo ugg" which in my opinion looks ridiculous, and I was buying believing they were originals, I wouldn't wear fake uggs. They agreed to take them back, I sent them back and ever since they are ignoring my emails. Have emailed them approx 40 times. Trying since February 09 to get a refund!
I have now resorted to phoning them, awkward with time difference, they asked for proof of delivery which I have now emailed them so fingers crossed. STAY AWAY UNLESS YOU ARE 100% SURE YOU WILL WANT TO KEEP THEM! Such a waste of my time I'm fuming!
http://www.uggstore.ca / RiseBeauty, Inc. = SCAM
After years of debating whether she should shell out a few hundred bucks to buy a pair of Uggs, my sister finally bit the bullet and purchased a pair from http://www.uggstore.ca (because she couldn't find the color she wanted in the stores). Now, it turns out that they're not the real thing, and she doesn't have a shipping address to return them within the required 7 days, since they were sent directly from China, instead of Vancouver. The return address is in Chinese. Does anyone have a return address for RiseBeauty, Inc. This is the company behind this scam. BUYER BEWARE.