TroyTex
Reviews and Complaints

I strongly advise against ordering from TroyTex's website, troytec.com, and especially using your credit card to make a payment. Unfortunately, I learned this lesson the hard way and can attest to the lack of response from this company. After placing an order and paying with my credit card, I never received any communication or updates about my purchase. Multiple attempts to contact the company through their website and customer service email were unsuccessful, leaving me frustrated and out of pocket. It's truly disappointing when a company fails to provide even basic customer service, and in this case, it reflects poorly on TroyTex's reputation. My advice to others is to find a more reliable and trustworthy company for their purchasing needs.

As a human being who recently purchased study materials from TroyTex (troytec.com), I regret to report that my experience with them has been less than satisfactory. During my preparation for an important exam, I came across several incorrect answers in the material provided by TroyTex. When I brought this to their attention, their response initially left a lot to be desired. They admitted that the answers were incorrect, but essentially shrugged off the issue by saying that they had not yet completed revision on the questions concerned. I personally found this to be unacceptable, as I was counting on the accuracy of the study material to ensure that I was adequately equipped for my exam.

To add insult to injury, when I requested a refund for the flawed material, I was met with a flat-out refusal. Disappointed and feeling frustrated, I proceeded to complete the exam with what I can only hope was sufficient preparation, without the benefit of the compensation or replacement study notes that I requested.

All in all, I regret to say that my experience with TroyTex (troytec.com) left much to be desired. I am hopeful that my feedback can provide insight for others who may be considering using their services in the future. It is important to have confidence in the quality of study material when preparing for important exams, and in my experience, TroyTex did not deliver on this front.

If you are looking into TroyTex as a possible study or training resource, I urge you to reconsider. In my personal experience, this website has been nothing but a headache and a waste of time.

I was looking for a study guide and decided to give TroyTex a chance. The process seemed straightforward enough, but as time went on, I started to realize that this website was nothing more than an inefficient scam. I waited almost 2.5 months for my study materials, and during that time, I was bounced back and forth between customer service representatives who seemed to have no idea what was going on.

Not only did the process take an absurdly long time, but the quality of the materials I eventually received was also very poor. After all the waiting and frustration, I was honestly disappointed to see how lackluster the actual study guide was.

Overall, I found TroyTex to be more trouble than it was worth. I cannot condone this website or their practices, and I urge anyone who is considering using their products to look elsewhere. There are plenty of reliable, high-quality study resources available online, and TroyTex is not one of them.

I recently had a frustrating experience with TroyTex (troytec.com) that I feel compelled to warn others about. Unfortunately, my purchase ended up being a complete waste of money as I never actually received the product that I paid for. It was incredibly disappointing to say the least.

One of the most frustrating things about my experience with TroyTex was the lack of communication. While their website seems slick and professional, it was impossible to get any real response when I tried to contact them. All I received were automated replies which didn't address my specific concerns or offer any solutions.

Another issue I encountered was the inability to access the product I ordered. While I was able to see the order in my login, there was no option to actually download the material. This left me feeling incredibly frustrated and disappointed.

Overall, I would not recommend TroyTex to anyone looking for a reliable and trustworthy source for study materials or other educational resources. In my experience, it was a complete waste of time and money. Save yourself the hassle and find a company that is more responsive, attentive, and reliable.

As a customer of TroyTec, I purchased their "ALL Exams at TroyTec" package that includes a lifetime of free updates. Unfortunately, after a year of using the package, I was asked to pay again to continue getting access to these exams. This was a frustrating and disappointing experience, and made me feel like I had been cheated. Despite attempting to find a solution with TroyTec, I ultimately decided not to renew my subscription with them and as a result, lost access to all the exams I had previously acquired. I would not recommend purchasing from TroyTec and suggest finding an alternative provider for your exam needs.

As someone who recently had an unfortunate experience with TroyTex, I highly recommend staying away from this company. Despite their claims of a 100% money back guarantee, I have yet to receive my money back after more than two months of waiting. In addition to this, I found that they did not have the dumps that I was looking for, and instead tried to convince me to opt for a bargain option that consisted of $199 worth of exams which ultimately proved to be of no use.

Overall, my experience with TroyTex has left a bad taste in my mouth and I would advise anyone considering using their services to think twice and do their research first. It is worth noting that TroyTex is actually linked to CertMagic as well, so it may be best to avoid both companies altogether to protect yourself from similar issues.

I had a terrible experience with TroyTex, the website that offers exam preparation materials. I was excited to order an exam prep for $89, which was advertised to include 150 questions and would be released two weeks after my purchase. However, much to my dismay, when I received the prep after a month, it only had 46 questions - a far cry from what I was promised. To make matters worse, these 46 questions were virtually identical to a prep I had previously purchased from another company.

The worst part? I later found out that the price of the exam prep had dropped to $38, while I was charged $89. When I contacted TroyTex support to inquire about the discrepancy and whether I could get a refund of the difference, I was met with unhelpful responses and no resolution to my problem. Their customer service was unhelpful and dismissive, stating that the price was $89 at the time of purchase, and they refused to refund the difference.

In my opinion, this is a clear case of false advertising and deceptive practices. The way they treat their customers is unacceptable, and I would strongly advise against buying anything from this company. If you do decide to make a purchase, I recommend paying by credit card to ensure that you have a chance of getting your money back. Overall, I would caution against trusting TroyTex - their products may be subpar and their customer service is definitely lacking.

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To expand on my previous review of TroyTex, I recently heard back from the company and was asked to provide more details regarding my payment transaction. Initially, I was surprised at the request as I expected a business of this size to maintain proper payment records. Despite this, I provided the necessary information and am now waiting for their response.

I must say that I am a bit disappointed with my experience thus far. However, I am hopeful that TroyTex will take the necessary steps to address any issues or concerns I have raised.

In the meantime, I would appreciate any recommendations for other websites where I can share my experience and warnings to help others avoid similar frustrations. As a consumer, I believe it is important to share our experiences, both positive and negative, to help others make informed decisions. Thank you.

My experience with TroyTex (troytec.com) has been extremely disappointing. I purchased a product in July and was told the wait time would be two weeks, which I was okay with. However, after two weeks had passed, I still had not heard anything from TroyTex about the status of my order. It wasn't until I reached out to them that they informed me that my product was not yet ready and that it would take another ten days to complete. Unfortunately, the same thing happened again, and I was told that my order wasn't ready and that I would have to wait for it to be completed yet again.

At this point, I decided to request a refund, but to my dismay, TroyTex tried to give me a product that I didn't even want. It's now September, and I still have not received my refund. On top of everything else, I found it very unprofessional that the replies I received from the company were in text-speak.

In conclusion, my experience with TroyTex has been nothing short of a nightmare. I would not recommend this company to anyone as I feel like it's a bunch of scamming cowboys who are taking advantage of unsuspecting buyers. It's a real shame, and I hope that other potential customers will do their research before making any purchases from them.