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Trivagohotel booking scam

1
E Dec 29, 2018

I booked through trivago a hotel in Shanghai. the site reverted me to another site hotel quickly. This site was a scam. I trusted trivago site to direct me to a reputable hotel booking site, which did not occur. I booked through hotel quickly, who I now realise have a terrible reputation for booking the hotel then cancelling your booking without offering you a refund. I am now out of pocket $240. i just feel that being a site people trust this hotel quickly should be removed from trivago. If I have an experience like this again I will not be using trivago.

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