My experience with Tracker Connect has been extremely disappointing. In May 2024, I requested that my debit order date be changed to the 15th of each month. Tracker confirmed in writing that this was not processed due to an “administrative oversight.”
This issue continued through June 2026, despite my original request and subsequent follow-ups. After all the correspondence, delays and frustration, I finally received my refund this morning.
Tracker has now advised that “this matter will now be closed on our side.”
I still have concerns which I intend to pursue through the appropriate channels.
If zero stars were available, I would give zero. One star is still far too generous.