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CB Computer Hardware Toshiba Complaints #122-141
Toshiba

Toshiba review: product issue

J
Author of the review
7:07 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I ordered a Toshiba laptop online through Toshiba Direct and choose specific upgrades. One of which was a 4G memory upgrade. My bad I never checked the specs but assumed (unfortunately) that since I ordered and paid for the memory upgrade and was dealing with what I thought was a reputable company it was built properly. My laptop runs extremly slow so I called Toshiba technical support and they had me run a diagnostics program and that's when I found out the computer only has 2G of memory. I contacted customer relations since I was told by 3 employees they were the only ones who could help me. Customer relations was great, well not really. Come to find out I only had 15 days to identify any issues and I'm out of luck. They could have simply shipped me the memory I ordered/paid for and I would have paid to have it installed and returned the 2G. But no luck with that.

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  1. Toshiba Contacts

  2. Toshiba phone numbers
    +1 (800) 457-7777
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    100%
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    China
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    India
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    Brazil
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  3. Toshiba emails
  4. Toshiba address
    1-1, Shibaura 1-chome, Minato-ku, 105-8001, Japan
  5. Toshiba social media
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    May 18, 2026
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Toshiba Category
Toshiba is ranked 27 among 202 companies in the Computer Hardware category
#25 WeMod WeMod #26 Micro Center / Micro Electronics Micro Center / Micro Electronics #27 Toshiba Toshiba #28 CDW CDW #29 The Windows Club The Windows Club
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