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This company ain't holdin' up their end of the deal with the warranty I bought for my 2019 Polaris Sportsman 1000HL
This company ain't holdin' up their end of the deal with the warranty I bought for my 2019 Polaris Sportsman 1000HL. I got the warranty to cover repairs on a used four wheeler I bought from *** Outdoor Sports *** AL on NOV 6, 2019. The contract said it had 0 miles, but it actually had over 1,200 miles. They even marked it as a new vehicle in one of the images they provided. I think this might be messin' with the repairs. Torque Group is sayin' they won't fix it 'cause I didn't bring it in for service within 3 months of purchase, but that would've been right in the middle of the COVID-19 pandemic. My state had a stay-at-home order from the Governor, so I couldn't take it in. They're givin' me other excuses too, like sayin' the tires are too big even though they're stock, and claimin' there was water in the transmission. So, I decided to cancel my warranty with them. I had two warranties, one for repairs and one for the gap, and they're sayin' they'll give me some money back for the two-year period of these warranties.
Torque Group Reviews and Complaints
Torque Group’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with service and products.
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Torque Group Contacts
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Torque Group phone numbersClick up if you have successfully reached Torque Group by calling +1 (800) 859-0590 phone number 0 0 users reported that they have successfully reached Torque Group by calling +1 (800) 859-0590 phone number Click down if you have unsuccessfully reached Torque Group by calling +1 (800) 859-0590 phone number 0 0 users reported that they have UNsuccessfully reached Torque Group by calling +1 (800) 859-0590 phone number
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Torque Group emailsjackie@torque-group.com99%Confidence score: 99%info@torque-group.com81%Confidence score: 81%Support
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Torque Group address41 W Division St STE C, Evansville, Indiana, 47710-1374, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 14, 2025
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