Torque Group’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with service and products.
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This company ain't holdin' up their end of the deal with the warranty I bought for my 2019 Polaris Sportsman 1000HL
This company ain't holdin' up their end of the deal with the warranty I bought for my 2019 Polaris Sportsman 1000HL. I got the warranty to cover repairs on a used four wheeler I bought from *** Outdoor Sports *** AL on NOV 6, 2019. The contract said it had 0 miles, but it actually had over 1,200 miles. They even marked it as a new vehicle in one of the images they provided. I think this might be messin' with the repairs. Torque Group is sayin' they won't fix it 'cause I didn't bring it in for service within 3 months of purchase, but that would've been right in the middle of the COVID-19 pandemic. My state had a stay-at-home order from the Governor, so I couldn't take it in. They're givin' me other excuses too, like sayin' the tires are too big even though they're stock, and claimin' there was water in the transmission. So, I decided to cancel my warranty with them. I had two warranties, one for repairs and one for the gap, and they're sayin' they'll give me some money back for the two-year period of these warranties.
Is Torque Group Legit?
Torque Group earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Torque-group.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Torque-group.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
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Overview of Torque Group complaint handling
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Torque Group Contacts
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Torque Group phone numbers+1 (800) 859-0590+1 (800) 859-0590Click up if you have successfully reached Torque Group by calling +1 (800) 859-0590 phone number 0 0 users reported that they have successfully reached Torque Group by calling +1 (800) 859-0590 phone number Click down if you have unsuccessfully reached Torque Group by calling +1 (800) 859-0590 phone number 0 0 users reported that they have UNsuccessfully reached Torque Group by calling +1 (800) 859-0590 phone number
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Torque Group emailsjackie@torque-group.com99%Confidence score: 99%info@torque-group.com81%Confidence score: 81%Support
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Torque Group address41 W Division St STE C, Evansville, Indiana, 47710-1374, United States
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Torque Group social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 12, 2025
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