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2.8 86 Reviews

How responsive is Together Networks's customer service?

39 Resolved
47 Unresolved
It's the right time to step up 💪
Selective responses to complaints have never led anyone to the highest rating, so it's really important for Together Networks to put in more effort to meet customer expectations. We recommend that all reviewers provide detailed descriptions of their issues to Together Networks, which will definitely increase the chances of successful problem resolution.
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Together Networks reviews and complaints 86

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11:48 pm EDT

Together Networks Hookup id

I was told by one of the girls I met on an online dating site that I can get my hookup id from her admin so I contacted them and he told my I needed a geendot visa prepaid card with 75.00 on it. Then I spoke to hom again and said I needed 2 of them with 60.00 on each one so I went n bought them I sent if to him and he emailed me again telling me my id was on hold until I send 2 more cards with 60 on each one again wtf hell no I want my id now or my refund.

Desired outcome: I want my ID for the price I was first told 75.00 so I want my change also if they do NT give my ID i want my full refund of 120.00

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8:22 pm EST

Together Networks ID badge

After paying for ID badge.I was told I had to do hotel reservation to meet someone and get my ID.

Desired outcome: Like to know if that is a requirement. Or if I am being scammed.

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10:37 pm EST
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Together Networks Dating

Unable to get refund. They keep saying that both my card and Western Union transactions fail when trying to refund.

They keep asking me to send more money so they may track the error. I, of course, refuse to do this. I work hard for a living and will not throw good money after bad.

Plus, since signing up for their service, I have been inundated with spam

Desired outcome: Refund of all moneys paid

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6:32 pm EST

Together Networks Dishonesty

I bought a safety meetup app from you. I paid a total of € 650 for this good and I had to get my money back when the safety ID was ready. But they asked for another 1300 € more? That mean totally price is 1950€? of course I don't pay that! Now they don't send anything. That mean they stolen, cheated and I want my money back € 650. I report the crime in the morning to to the Finnish Police Department.

Those photos is the conversation between the seller and me and his picture and name. in addition, pictures of money transfers and receipts show the name of the recipient.

Desired outcome: 650 €

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SECURITY101
, US
Jul 06, 2022 7:04 am EDT

please contact me so i can help you my email is kynasteinfield@gmail.com

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2:25 am EST
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Together Networks Promised refund of $2250 Australian, still waiting and they won't answer my emails

4th November 2020, I asked to receive a full refund, ongoing emails with together now and aot of financial outlay I was guaranteed a full refund from together now due to not being provided a clear set out of costs involved. Their client Ms Charlotte stewart and them was misleading on certificate process and wasn't clear on the proceedings. Up until yesterday I'm still trying to get my refund back. Have attempted to contact together network and haven't received any emails since following there instruction. About 50 odd emails sent to them during the last few weeks.

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1:11 am EST
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Together Networks Refund of $1500.00 for misleading client

I would like a full refund back to my account as I was lead to believe this was a dating site and not something else.
Charlotte Stewart I believe lead me to believe we were to on a date not continued to pay extra money. Was lead to believe that it was for a certificate of ID not a meet up for sex. I paid via Western union Australia and then was asked to continue to pay a $1000, I paid this in that when I got my certificate by mail it would be given back to me, they changed it without my knowledge

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Mussie
, US
Feb 26, 2021 6:13 am EST
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I trusted and paid nearly $1000 can dollars through my debit card and gift cards, for meet-up ID and verification process to legit looking, who they call themselves Admin for together network. The main character here who was pressuring
and persuading into the payment has been by username Charlotte johnson. I started with this character at the dating site. Now I'm struggling to pay my bill for this month. Could u help find me who charlotte johnson is? And i found it hard to identify the legit and illegal sites?

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7:09 am EDT
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Together Networks I want to deactivate my account

I want to deactivate my account in onenightfriend.com
however, I cannot find the means that to do so in the website or app. I tried going under my settings, I cannot find any words relating to deactivation of an account. please help

I tried to cancel the auto repeat billing that they put in by default. but in order to complete the process, I'm supposed to call the operator that speaks in Chinese.

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3:35 pm EDT

Together Networks Cancel my account

You charged me when it said card number to verify i'm over 18 for free membership and you charged me card ending 4609 andrew beard $33.27 dont charge me again better yet pay back my money.

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12:03 am EDT
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Together Networks Legitimate worker

I just wanna know if this person works for you guys for the meetup id there email is [protected]@gmail.com there asking me to send 300$ for the I'd to be verified and I wanna know if it's legit so can you please write my email back asasp my email is [protected]@outlook.com thank u Daryl this is really important I don't want to lose money and then have to write u guys to get it back thank your very much there asking me to send it some where in the Philippines is this normal

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Alshirey3
Olivia, US
Oct 28, 2020 12:32 pm EDT
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My name is Andrew. I am going through the same issue. Are these names familiar to you?

Katherine Estero
Rafeal Cerezo JR
Marc Kim Reyes Ugaban
Romel Manzon

They want $ sent to the Philipines.

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S
SECURITY101
, US
Jul 06, 2022 6:58 am EDT
Replying to comment of Alshirey3

please dont do that let me help you contact me at kynasteinfield@gmail.com

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1:01 am EDT
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Together Networks Bots and verification codes claiming three verification over $1,000 racked up by

Tap you traced reverse email protocol.p47

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3:11 pm EDT

Together Networks Very excessive sexual text spamming

I receive 1-4 spam texts a day from someone adding links to pages owned and operated by Together Websites. (Example NaughtyDate.com).

I don't understand how I got on this list and have been for almost 2 years, I think its from spam bots on US Dating sites (which I haven't even been on in 2 years)

The text messages come from very odd emails such as "venagradygayl10Gmail.com", and its always a new sender so blocking does nothing for me. withs messages like "looking for hot play" with a link going to one of your sites.

Call customer service is a waste because your trained puppets just say "what is your account number?' and I don't have an account, at any of these website or have even heard of them. Every customer service rep is trained to only repeat"Sir I can only help you if you know you're account no"

It has become a pretty ridiculous worry in my life, always watching my phone to make sure these messages don't pop up in front of family.

I am still trying to find who owns Together Networks, but it is very hard right now I believe it is Andrew J Zammit, or Michael J Zammit who together are members of over 100 entities belonging to addresses in Malta. Also when I have got someone on the phone they have told me they operate out of Malta.

So please Together Networks, get me off your spam list because right now you are spamming scum that is annoying the hell out of my life

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3:43 am EDT
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Together Networks BeNaughty

I got charged for a month 3 times in my first month, and upon noticing the second charge, I got ahead of the third payment and cancelled it from the bank.
Then I guess blocking the payment revoked my account and I thought this Saga was over, until today when twice the monthly fee was taken from my bank, but my account on the 'dating' website is still not available.
So they charged me double to try out the service.
And now they're charging me double for not using it.

I cannot find a way to stop future payments

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11:45 pm EDT
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Together Networks Purchase of models contract

Hi

I met a model on the Cheeky Lovers website. She quickly asked me to contact her via Google Hangouts . I arranged to meet her however was convinced to buy out her contract. These contract negotiations were done via email to [protected]@gmail.com. Payments were made to a Together Networks agent receiver in the Philippines using mostly Paypal or Remit.ly.

I was heavily encouraged to buy out the models contract as it would give me:-
exclusive access to her,
50 percent of all payments were promised to be returned
and
3 months paid accommodation provided to the model

I was provided with a contract on company letterhead which appeared genuine.

In addition to buying out the "contract" I also stupidly paid numerous other charges. (visa, bribe, managers fees, loans to model from company)

I know I have been scammed and doubt I will ever receive a cent back. I am posting this so that no one else falls prey to this nonsense. I will also be reporting this to the Australian Competition and Consumer Commission to hopefully stop this from happening to anyone else.

Take care all!

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Immortal one
21 Thompsons Road CRANBOURNE NORTH 3977, AU
May 11, 2023 11:20 pm EDT

this is not resolved im im the middle of taking legal action against TOGETHER NETWORKS.. i have prove from them that states people fall into the cracks of there vetting .. Guess what i was one of them here was what i recieved from TOGETHER NETWORKS

Dear Sir,

Thank you for contacting Customer Support.

Unfortunately, we do have the occasional members who are insincere and get through the system. We have various security checks that we apply when approving profiles, however, some users still manage to sneak by these checks and onto the website.

THAT IS AN ADMISSION TO ME

I
I
Immortal one
21 Thompsons Road CRANBOURNE NORTH 3977, AU
Dec 01, 2022 6:41 pm EST

I am not and able to pay the ransom you require.. it all started with a safe daters pass and with holding me to ransom and some fraud say I have to pay A$2750 to perhaps get my $ 46596 that was bullied out of me and promises of full money back .. this has happened 7 times it was my last payment and it has never happened yet .. always a problem. With there system not any thing to do with me .. so you must pay again.. all money went to the Philippines and was always cash .. I was directed what to do and even had my supposed date do things without me and continued to add money every time .. then I was made pay for a photo contract the my date supposed to have ..she could date me unless her contract was not bought out .. that was another 4000 of which I had to pay 2000.. then more for some hotel booking that we had for 3days 900 of which when we went to hotel my full refund would be at desk awaiting for me .. again nothing happened at all .. then I had to pay to have my money returned to me ... that didn't happen .. then it was passed on to James Brackley who took great pleasure in cleaning out my bank .. 7 times in total I was on my last payment and still no money returned which stands at $46596.. that's what it has cost me in total .. I am still required to spend 2700 more to get my money back .. yea I don't think so at all .. the money I pay goes cash to Philippines of which I have all the recievers details.. the Feds there are

investigating the receivers coz James even forged a letter from his boss but was just forged by himself so the guy that owns the company is out to prosecute everyone involved. He has as I do have copies of all things that where done and said by every body that dealt with me .. there is 4 other conversations I have where there telling me to give them my banks crn. Login details very persistent even tho I said it was illegal.. it didn't worry them at all .. there was just one after the other .. even upto last night a new girl tried and tried to get bank codes so she could get into my accounts.. I had to tell her no and logout but I kept getting messages from bank . This happened so often that they stopped my internet banking .. 4 new cards in 4 weeks ..

I do have all emails all google chat conversations and what's app. Conversations also every word .

I have enough names... phone numbers... and email address with enough evidence to prosecute same as man in Philippines...

There are lots of charges ..

So can you show me why I should pay and 99% chance to loose more ..

I am so sick coz of this heart attack coz of stress and anxiety.. still not ready to go home after 5days. I think this should just be settled as it is and would solve lots of problems and dramas..

If we can't come to agreement I will be taking it to the fraud squad local media like Current Affair any media I can spread the truth to .. the only thing I did wrong was want a date.

Ian

T
T
Together Networks
,
May 02, 2023 9:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear member,

Thank you for contacting Customer Support.

Please note that our site administrators never require or ask users for any verification information. Members of our sites don't have verification/hook up IDs or personal codes. You do not need any ID or personal code to contact members and you should not follow the external links that members may share with you. If you consider somebody to be a suspicious member by them asking you for your verification/hook up ID or personal code, please inform us and we will take action. We advise all members throughout our site, Help section, Safe Dating tips, and our Terms of Use/Privacy Policy that you should not share any such information with other members and you should be cautious of following links provided to you.

As explained in our Safe Dating tips section, all illegal advertisements, redirections to other sites where you have to pay, and asking for credit card details or money – these are scammers' most frequent activities. We do not recommend you provide your contact details (email address or phone number) to those members you have only just started to talk to. As our members join the site for communication with other people, our Customer Support constantly restricts the activity of scammers' profiles. We can, through a variety of tools and moderator departments make our best efforts to protect you from scammers on the site, but we cannot do that if you continue to have conversations by phone, email or instant messenger or any other means off-site where we cannot log communications and monitor them.

We apologize for any inconvenience caused.

Regards.

F
F
Fuca
, US
Mar 24, 2021 3:38 am EDT

I am absolutely beyond annoyed i can’t even believe the level of total lack of response and misleading dishonesty and I could go on and on this i can say that the truth is from the second I heard the name together networks to now has been the worst months of my entire life seriously absolutely incredibly amazing how totally messed up and I have never ever ever ever had any issues with a website period until I was contacted bye together networks and far from getting better or anything at all it’s just gotten even more blatantly insulting disrespectful and I could keep going on but the fact that I have already had so much damn time wasted I will stop there

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10:46 am EST
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Together Networks neoprávněná platby kreditní kartou

The brand of this QUICK FLIRT holding on the eye offers familiarization for the purpose of flirt. Photos of women are blurred to see them sharp you have to pay. I chose to try for three days for 18CZK. The following month, they took CZK 592.86 from my card, and so far they took over CZK 2000 from my account. This "summoning" is automatic and I did not agree to it ! This subscription cannot be canceled after you sign in to the site. I am requesting a refund for my email [protected]@seznam.cz

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11:32 pm EST
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Together Networks hookup id

There are multiple women who are using your company name to defraud people.
They claim that in order to meet that I need a hookup ID... And continue to come up with excuses after the money was paid, her ID is expired, sick father, etc..
The women are:
cathleencarter05@gmail.com
Ashleyhartley098@gmail.com
sumleondale1@gmail.com

I am out $475 from these 3 women who are giving your company a bad reputation

I know you won't give me back my money but it won't stop me from telling everyone I can that your company supports this type of behavior.
[protected]@gmail.com

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Kjella
Bergen, NO
Aug 25, 2022 3:48 pm EDT

Hei

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10:20 am EST
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Together Networks the meet id

I was told by a girl I need this ID in order to meet her so being nieve as I am I did then i was talking to an admin from together networks that said i need to pay $1400 for the ID and delivery and i will get my refunable money back upon delivery. I've paid $1, 150 towards it being a fool and then realised that this is some kind of scam.
I want my money sent back to me as soon as possible . I will not ever go on these sites again and I will never be an idiot again.
I will lose my home if I dont get this money back. I am fully prepared to take legal action if I have to but I'm trying to save us both the trouble here. Please I just want my money back. I was stupid to have paid anything at all. Please help me ! My name is Trevor and my email is [protected]@gmail.com

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DeanSch
, US
May 17, 2023 5:07 am EDT
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I also received a message to "exchange our Jumio first"? from a girl on Ashley Madison. She showed me in Telegram a scan of her ID. I tried getting in touch with HubPeople and then you guys, Together Network which has both of those logos on her "ID". I thought it was odd. I haven't paid anything thank God, but how is this possible? And what can I do about this problem?

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Daryle Brown
, CA
Oct 15, 2020 11:58 pm EDT
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I wanna know if this person really works for u they tell me to get my meetup id it’s gonna cost 300$ and then it’s done there email is togethernetworkmanagements2556@gmail.com is this a real together network worker of your guys I would like to know before I send money to them thank my email is dwbrown2020@outlook.com can you please write me back to let me know ASAP thank your very much

T
T
Together Networks
,
May 02, 2023 9:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear member,

Thank you for contacting Customer Support.

Please note that our site administrators never require or ask users for any verification information. Members of our sites don't have verification/hook up IDs or personal codes. You do not need any ID or personal code to contact members and you should not follow the external links that members may share with you. If you consider somebody to be a suspicious member by them asking you for your verification/hook up ID or personal code, please inform us and we will take action. We advise all members throughout our site, Help section, Safe Dating tips, and our Terms of Use/Privacy Policy that you should not share any such information with other members and you should be cautious of following links provided to you.

As explained in our Safe Dating tips section, all illegal advertisements, redirections to other sites where you have to pay, and asking for credit card details or money – these are scammers' most frequent activities. We do not recommend you provide your contact details (email address or phone number) to those members you have only just started to talk to. As our members join the site for communication with other people, our Customer Support constantly restricts the activity of scammers' profiles. We can, through a variety of tools and moderator departments make our best efforts to protect you from scammers on the site, but we cannot do that if you continue to have conversations by phone, email or instant messenger or any other means off-site where we cannot log communications and monitor them.

We apologize for any inconvenience caused.

Regards.

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1:55 am EST
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Together Networks dating site owned by together networks

Please see attached. I joined the site as indicated on attachment. You get verified, tied to one girl. You aren't allowed to look at any of your websites since you and a girl are connected to each other only. So I have to pay to join and $300 for first date to be at a hotel for 2 nights. Well we haven't met yet, always a reason for more money before we meet. The girl is Elise Lopes. We work with a representative called a verifyer who is supposed to finalize our documentation so we can meet. I have been promised this would be completed at least three times after paying $150 to $350 for Elise's obligations. Then it never gets completed so we can't meet. She says she currently owes $300. If I pay it for her then supposedly we can finally meet. I have spent a total of $3500 for Elise Lopes. I want to make sure she is real and we will meet after payment. The verifyer we have worked with has an email of 2gethernetwork@gmail.com and supervisor has email of verifierslead123@gmail.com. All I want is to meet Elise so has this all been real or is someone using Together Networks as their prop to pull off a scam. Brett VanNieuwenhuise, [protected], [protected]@gmail.com. Thank you for your time to answer my concern.

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9:37 pm EST
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Together Networks false advertising, misrepresented a service,

The HookUP ID costs $100 but you are going to pay $200 because the process will be under the table. We will refund the $100 within 24 hours and we will send a soft copy of your ID. You are about to send the money to one of our agents through MONEY GRAM OR WESTERN UNION . See the details below.

Full name Efren Abriol
Location : Manila, Philippines
Amount : $300
After you send the money, we need this following details :

Your Full Name :
Your Full Address :
MTCN/Control Number :

We will send you an email if we received the money together with your EXCLUSIVE ID CLEARANCE.

Thank you very much for your cooperation. If you have any queries about the site. Please do not hesitate to contact us.

NOTE : Card Details and any information are mandatory it is for verification purposes only, We are deleting member's information in our database once they registered. So kindly follow the instruction and procedure to avoid invalid verification.

ONCE YOU ARE DONE KINDLY EMAIL BACK SO WE CAN START TO UPDATE YOUR ACCOUNT.

Thank you very much for your cooperation. If you have any queries about the site please do not hesitate to contact us.
Best Regards,
Site Administrator.

© Copyright 2014, Together Networks Limited This site is operated by Together Networks Limited Corporate | Privacy Policy | Terms Of Use | 18 U.S.C. 2257 Record-Keeping Requirements Compliance Statement | Protect Kids | Help / Contact | Report Abuse | DMCA Notice Privacy PolicyTerms of Use Affiliates How to Meet Safely Online Contact Us.

©Copyright 2014 The Site Is Powered By Mcafee Antivirus And Anti Spyware To Make Sure Its Safe To Use

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12:42 am EST
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Together Networks customer service is a complete joke

Everyone that I had contact with was using fake information and photos of porn stars. I finally got to speak with one of the alleged girls on the site. The person who was on the phone with me was from Ghana. I'm going to assume that I have been scammed by the Nigerian dating scam. They only accept wire transfers to a fake person in the Philippines or Bitcoin exchange with a code they send you. I think that the whole internet dating site is a complete game for them to cheat people out of their money.

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2:35 pm EST
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Together Networks online id I was just cheated

Hy, My name is Puscas Alexandru, I logged on to a site and asked for help in obtaining an ID for online dating. I was contacted by an Admin and I followed some steps to process the ID. Finally I received my ID but what didn't happen is that I was informed from the beginning that the money I paid (1800 euros) are only for verification and that they will be refunded back. After receiving the ID I was told to wait to be contacted and I will receive the money back. it's been almost a month, and I'm still trying to find an answer and a solution to get my money back, that admin refuses to respond to my email, please help me

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Update by Alexandru Puscas
Nov 12, 2019 12:19 pm EST

Also, was soll ich tun?

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Sithra
, AU
Nov 12, 2019 12:44 am EST
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The current 'administrator' of this scam is:

First name: BONIFACIO JR
Middle name: BONGAYAN
Last name: TAYLARAN
Address: 32 19 AVE MURPHY CUBAO, QUEZON CITY
Country: Philippines
Phone number: +63 [protected]

He will usually have a local girl assisting - the latest going by the name of Alexa Daniels

It is a total scam that should be investigated by local police

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