The complaint has been investigated and
resolved to the customer's satisfactionResolved Tire Kingdom — saga continues
resolved to the customer's satisfaction
This is a continuation to my complaint on 2/2/09
After countless hours spent at tire kingdom, and being sent to another tire kingdom where supposely there was a master mechanic named gus. Now the car has a noise when I break that was not there prior to my original visit to tire kingdom on us 19 and then east lake road. It took 5 visits and an installation of a part to finally get it to stop steering to the right (yes I paid for alignment on the initial visit).in all fairness I must say the manager at the eastlake rd store inherited the problem. But in adjusting one thing something else was messed up. I am aware it is a'97 car the important point is, it was not steering to the right, nor did it have any noises. Before my visit to tire kingdom on 1/12/09. People!!! Do not let yourself as I did, be convinced you need parts replaced.in my case they were struts.