TheDiamondStorewrong size ring

This review was posted by
a verified customer
Verified customer

I have purchased a beautiful diamond ring for my wife from and received the wrong size ring. I called the company and they agreed to sent us another one. So I sent the first one back and few weeks later received a replacement. But the second ring was incorrect again, it was too big. When I asked for a refund they refused and said that 28 days already passed and that they cannot give us a refund. I said that we just received a replacement and was told no again. So we were actually stuck with an expensive ring that my wife could not even wear!

More TheDiamondStore Complaints & Reviews

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.