CB Mail and Package Delivery The UPS Store Complaints #42-61

The UPS Store review: Returning an amazon package through a ups store ( 2 comments)

3KidDadd of Sicklerville, US

Jun 09, 2022 11:38 am UTC

Verified customer

542 Berlin - Cross Keys Rd #3, Sicklerville, NJ 08081

June 9, 2022 morning

Because I have been to this UPS store before and because they charged me to return items to Amazon that my wife said should have been sent for free, I called this time to make sure of UPS/Amazon policy. Have your return papers with you, and the UPS store will return the items. They will package the items if necessary. My wife was correct.

On June 9, 2022, in the morning before 10 a.m., I went to the UPS store mentioned, 542 Berlin - Cross Keys Rd #3, Sicklerville, NJ 08081. Again, the man I assume owns the franchise refused to return my merchadise bc one of the boxes was opened. Once again, he’d do it for a fee.

I went to another UPS store, where my returns were sent with no problems. They said the the first UPS store was wrong. I’ll never get my money back from February, but I want to expose this UPS store for the fraud it is. I don’t know why he choses to give some people a hard time, but I don’t appreciate being one of those people.

Desired outcome: I would like the money I spent in February back, since it was wrong to take it. I would like an apology for the repeated offence. I would like to expose this UPS store for the fraud it is and the unsettling acts it made.

2 comments

Add a comment

Chuchichaestli

Northville, US

1 comments

Chuchichaestli of Northville, US

Oct 25, 2022 8:26 am UTC

Verified customer

Read your instructions! It will have said boxed and SEALED. Shipping is free, it said NOWHERE packing , printing or taping is free

Deez95006

Santa Cruz, US

1 comments

Deez95006 of Santa Cruz, US

Nov 19, 2022 11:46 am UTC

Verified customer

Mailed a package and declared it at a value of 3500 dollars. Package was damaged on arrival at the destination. Submitted all the pics and paperwork to them. They refused to cover the value of 3500 and instead told me to come pick up a check for 200 dollars. Horrific customer service!

The UPS Store - awful experience 29

Resolved

The UPS Store - fraud and scam 7

Resolved

The UPS Store - I will never do business with ups, the ups store, or mail boxes etc again! 6

Resolved

The UPS Store - live scan fingerprinting

Resolved

The UPS Store - bad service 4

Resolved

The UPS Store - poor customer service by owner

The UPS Store - notary public

The UPS Store - mailbox delivery

The UPS Store - damage and theft

Resolved

The UPS Store - I am complaint about the customer service I received at ups store #5387

View all The UPS Store reviews and complaints

The UPS Store Contacts

The UPS Store phone numbers

+1 (800) 742-5877

Click up if you have successfully reached The UPS Store by calling +1 (800) 742-5877 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (800) 742-5877 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (800) 742-5877 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (800) 742-5877 phone number

UPS Customer Service

+1 (800) 789-4623

Click up if you have successfully reached The UPS Store by calling +1 (800) 789-4623 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (800) 789-4623 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (800) 789-4623 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (800) 789-4623 phone number

The UPS Store Customer Service

+1 (858) 455-8846

Click up if you have successfully reached The UPS Store by calling +1 (858) 455-8846 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (858) 455-8846 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (858) 455-8846 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (858) 455-8846 phone number

The UPS Store Media Relations Inquiries

+1 (877) 462-3622

Click up if you have successfully reached The UPS Store by calling +1 (877) 462-3622 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (877) 462-3622 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (877) 462-3622 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (877) 462-3622 phone number

The UPS Store Corporate Retail Solutions

+1 (858) 455-8800

Click up if you have successfully reached The UPS Store by calling +1 (858) 455-8800 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (858) 455-8800 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (858) 455-8800 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (858) 455-8800 phone number

Head Office

+1 (888) 843-8771

Click up if you have successfully reached The UPS Store by calling +1 (888) 843-8771 phone number 0 0 users reported that they have successfully reached The UPS Store by calling +1 (888) 843-8771 phone number Click down if you have unsuccessfully reached The UPS Store by calling +1 (888) 843-8771 phone number 0 0 users reported that they have UNsuccessfully reached The UPS Store by calling +1 (888) 843-8771 phone number

Shop Online Customer Service

More phone numbers

The UPS Store emails

tm@upsstore.com

100%
Confidence score: 100%

Support

The UPS Store address

6060 Cornerstone Court West, San Diego, New York, 92121-3795, United States

The UPS Store social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 17, 2026
View all The UPS Store contacts