CB Mail and Package Delivery The UPS Store Complaints #22-41

The UPS Store review: Mailbox rental ( 1 comment)

CCT08809 of Flemington, US

Sep 06, 2022 9:11 pm UTC

Verified customer

I rent a mailbox at the UPS store in Clinton, NJ (#4525). This mailbox is used for business correspondence. The store has been closed for a week. My voicemail messages have not been returned. When I called today, the outgoing message stated that I would not be able to leave a message. The most resent sign on the front door instructs mailbox-renters to send an email to arrange obtaining a key to the front door (the sign on the door last week advised calling the store, but that produced no results). I received an automated email response that assured my that my message is important, and would be answered at some point, and that I should call or visit the store for more immediate service.

Desired outcome: Access to my business mail, a refund for the days I have been unable to access my mailbox, and compensation for lost revenue/penalties incurred for business issues I could not address.

Keywords:

automated email response business correspondence email communication front door immediate service key arrangement mailbox rental outgoing message store closure voicemail messages

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Raul McCai

Clinton, US

1 comments

Raul McCai of Clinton, US

Sep 14, 2022 2:16 pm UTC

find the incorporator ( it's a person) through the NJ secretary of state's office and contact that person.

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