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The Ticket Clinic
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1.5 16 Complaints
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The Ticket Clinic Complaints 16

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A
1:23 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

The Ticket Clinic This place is a complete cash grab and a joke

So I get a ticket for a speed that was impossible to get to where I was. Cop have me 3 different speeds when i asked. I also have witness. Ticket clinic attorney never called to get my side of the story which was requested multiple times... pretty much the take your ticket and do nothing. I had the same offer ticket clinic gave me when I called into the court house. This 100% not how you do business. The attorney had no clue who I was or anything about the case.

Desired outcome: Absolutely not

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5:59 pm EST

The Ticket Clinic rip off

I was ticketed for 39 in a 20 (in my neighborhood). Cop wrote me for 30 in a 20 but noted that the actual speed was 39. The ticket clinic took my case. They lost it. I was fined for the 39/20 so in addition to their fees i have to pay almost $300 in fines and court costs, have to take defensive driving and get points assessed to my license. The ticket clinic refused to provide a refund because if you were going 19 over then they dont refund. bunch of bs. they fought the refund harder than they fought my ticket.

Desired outcome: refund for doing a worse job than I could have done.

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11:51 am EST
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The Ticket Clinic Horrible customer service and misleading about the fees..

Do not use this firm. They text you and tell you it’s a flat fee of $134.95 and then that’s it. Then they say good news, no points and you pay $191 in court costs. This firm is a joke and a rip off. Scam Scam Scam.

It says in the letter from the city that I can settle it for $158 and $33 in court costs and if I hired an attorney, to forward to them. I did that. Instead I paid 135.95 and now 191.00 in court costs. How does that happen?!

I will post everywhere about them and no one will ever use them when they read the reviews. Good luck ticket clinic… your life is short lived.

Desired outcome: I want the court costs addressed. I should not be paying $191. It says in the letter from the city that the court costs will be $33. I am contacting the florida bar if this is not resolved.

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Is The Ticket Clinic Legit?

The Ticket Clinic earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Ticket Clinic to be a trustworthy company. Although there's a 12% resolution rate for customer complaints, which deserves attention, The Ticket Clinic is known for their high standards and safety. If you're thinking about dealing with The Ticket Clinic, it's wise to check how they handle complaints.

We found clear and detailed contact information for The Ticket Clinic. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of The Ticket Clinic's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Theticketclinic.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Theticketclinic.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While The Ticket Clinic has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 16 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The Ticket Clinic protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to The Ticket Clinic. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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11:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The Ticket Clinic attorney did nothing to try to fight the ticket

The attorney went to court for me to fight a speeding ticket and simply asked the officer if he had the documents to verify the type of speed radar equipment he used, the officer said "yes", so then the attorney went straight for adjudication withheld. He did not try to get the ticket dismissed at all. I could have elected driving school and had the same exact results; adjudication withheld/not guilty, no points, and pay the fine...but it would have cost me $100 less because the driving school is only 19.95 where the attorney fee was 119.95. I had requested the court date, then hired the attorney. So they did nothing for the $119.95 except let the court know that I had hired them and then showed up to a zoom court date to NOT fight the ticket. Don't waste your money. go to driving school instead. These attorneys say that they work to get the tickets dismissed but they don't!

Desired outcome: partial refund

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10:48 pm EST

The Ticket Clinic spam email. attempting to defraud

I started receiving these emails months back from an Isel Morales who supposedly works for the ticket clinic. The emails include a link which if clicked on will install spyware on the device. The email that is being used is isellbc@theticketclinic.com. It also includes spam phone numbers which will direct you to give them money on an "unpaid invoice".

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5:15 pm EST

The Ticket Clinic horrible customer service

Their customer service agents are disgusting! "brenda" and "ebony" were both very rude and unhelpful. They refused to give me their full name or info of a supervisor that I could directly contact to escalate my complaint. I had to tell ebony "do not raise your voice at me" and continually tell brenda to not "cut me off and let me finish what I was saying". I still have yet to get my original questions answered or even the name of the attorney who represented me in court do to their lack of professionalism. Brenda put me on hold for so long that I clicked over, dialed customer service on the other line and was speaking to another agent before she even returned. Ebony did the same but when she came back she said that she was trying to reach a supervisor on the other line. Lies! I wish I would've read the reviews before I hired them!

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9:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The Ticket Clinic court fees and awful customer service

I went to Ticket Clinic with an HOV lane ticket that had NO points assessed, and the officer also told me nothing would be on my record either. I still thought to go to Ticket Clinic to see if paying their fee would be better then just paying the ticket. I was told yes to absolutely pay the $89 fee and that would be the end of it. One month later I get an email saying good news! We got you no points and nothing on your record but you need to pay $166 in court fees. WHAT! The ticket NEVER had any points in the first place! So basically they robbed me and Im now paying more then the ticket was. I called customer service and was told someone would call me back within 48hrs - of course no one ever called.me back. Awful experience and awful customer service. I fully deserved a refund but couldnt even get a call back.

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12:37 pm EDT

The Ticket Clinic scam artists

I would give them a zero if I could. They did ABSOLUTELY nothing to "fix" my ticket (even though I had no tickets or accidents on my record - EVER). Secondly, when I called in very upset after having received the verdict and I now had to pay MORE than what my original tickets was, the "legal assistants" that they have answering the phones are beyond awful. The one I had to talk to was named Alex could not stop talking long enough to even hear and understand my complaint. He could only repeat that "there are no guarantees" over and over again, almost shouting over me so he didn't have to listen to what I was saying. I know that and understood it (no guarantees), but was verbally convinced by the representative I talked to when looking into their services that it would be so unlikely (especially with my exemplary record) that they wouldn't be able to get it dropped that I unfortunately trusted that I would get some results from them. I did not. I got an extra $200 bill on top of my ticket. DO NOT USE THEIR SERVICES!

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10:51 pm EDT

The Ticket Clinic speeding ticket representation

Worst experience with a traffic attorney EVER. I'm considering filing a Florida Bar Complaint for inadequate representation along with lack of informing me of what truly was going on with my case. Then, one day I get a letter " Found Guilty". No other information listed on the letter.

No explanation or anything. I'm pissed. Beyond irate. I come to find out was assessed (3) points. I could've NEVER HIRED THEM & elected driver school. The point is the Ticket Clinic hid that from me. So, DO YOURSELF A FAVOR & GET A NORMAL TRAFFIC ATTORNEY- NOT A TICKET MILL. TTC didn't care about my case unless I followed up. I had to pay the entire ticket (which is fine) but these clowns delayed the ticket so I had to investigate on my own to find out due to complete incompetent representation I was past the deadline of electing driving school. They are HORRIBLE! They blame the cop, judge, court system, etc. NEVER DO THEY BLAME THEMSELVES. Definitely a nightmare. Big regret. So, I plan to file a bar complaint b/c they NEVER informed me of getting (3) points on my license & No chance w/o Driver's School. Any citizen can go represent themselves. You wouldn't get a worse result. So, why even hire them? One of the most unprofessional firms that I've PERSONALLY dealt with EVER!

They truly deserve ZERO STARS BUT IT WOUNDN'T ALLOW ME to do so. They have a complete lack of interest in clients - Its a Ticket Mill. That's all it is...get as many cases thrown at the judge & accept whatever happens. I RARELY write reviews EVER... but the fact my letter only stated found guilty & pay the full ticket amount.

Lesson learned to "represent" yourself over using TTC or use another firm in my personal opinion. Not being told about the points & inability to elect or get court appointed driving school. My pet could've gotten the same result at least not worst. That's for sure.

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Ted Hollander
US
Oct 04, 2016 8:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am one of the owners of The Ticket Clinic and couldn't disagree with the complaint more. I called The Florida Bar so that I could properly reply and explain what really happened. The Bar said that I am prohibited from saying anything about representation or any specifics of a case. Thereore, I cannot reply. I can say that his complaint is unjustified. Ted L. Hollander, Esq.

ComplaintsBoard
P
3:26 am EST

The Ticket Clinic got ripped n screwed

Went to the “ticket clinic” for help n paid a lot of mon…well. att’y, Michael or Thomas? never returned my calls..funny as soon as i paid the last installment…myatt’y say all this crap..BUT when we went to crtte threw the book at me, i should’ve hired a public defender…so pls stay away from the ft. ldle, fl TICKET CLINIC….all hey want is $$$$$…even threatened to drop me over a small amount.

oh 1 more thing…Ted Hollander used to b a fantastic att’y not anymore.

so story ends w/us broke..living in a apt so small, i am disabled….and have bill collectors calling night n day! i can”t believe this….. have always paid my bills…..now ?

stay away from any ticket clinic….PLEASE BEWARE…JUST DO OT TRUST LAWYERS….

1 more thing, also when i mentioned filing a complaint, oh they were calling like crazy…alas too late. now i am really screwed. and u will b too. they have the wrong dates, deposition.. i was supposed to b there, didn’t even call me….. i am going to write to my gov., congress, and already the bbb….i am not stupid person…just tired of the b.s..anonymous…if i give my real name….probably get arrested….

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9:05 pm EDT

The Ticket Clinic rip off

The ticket clinic did absolutely nothing but take my money. Everything they did I could have done myself and probably had a better chance in court. Now I still have to pay the ticket and the traffic school and on top of all that The Ticket Clinic took my money too! They suck Big time, I feel so *** for thinking they could help me. They told me that eighty five percent of the cases they get discharged. I completely wasted my money and time on them. Never Again would I ever use them nor would I ever recomemd them to anyone!

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4:33 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

The Ticket Clinic bad customer service

I received a traffic ticket. I called The Ticket Clinic several times to hire their services. Every time I called they put me on hold on the speaker phone for several minutes, I could hear them having personal conversations and they would hang up on me. When finally somebody asked for my information they told me to fax my ticket over. I waited 2 weeks and nobody called me back. When I called to check it was the same issue than before with the calls: putting me on hold or hanging up. Bad customer service. I decided to hire somebody else. I won't ever use The Ticket Clinic again

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3:37 pm EDT

The Ticket Clinic stay away

I was recently pulled over for speeding, the officer estimates my speed at 65 mph. In reallity he has no clue, or proof of the speed of my veheicle. I was not very happy when he told me that he "estimates" my speed at 65 mph. The ticket was $166 plus points.

Later I received in the mail a flyer from the Ticket clinic. I thought to myself, how convinient! Lets give these guys a try. I don't think I was doing 65 mph, but I don't usually keep a close eye on the speedometer. Most of the time I just go with the flow of traffic. This was our conversation over the phone.

I paid $90 for the service, plus I would not receive points. It was pretty straight forward. Worst case scenario I paid the $90 dollars and pay the fine. Wow! was I wrong...big time.

The results were outrageous. After contacting them a couple of days after the court day I was told to pay an additional $300 and some dollars. Ouch! I feel like I was part of one big scam. Don't ever hire these people, I would have done much better either representing myself or just paying the fine. I was never told that by hiring them it would cost hundreds of dollars more. This makes no sense. I wish there was something I could do.

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SCORP965
US
Mar 01, 2011 1:00 pm EST

Paid for their service, and they made my situation WORSE - I got two more tickets because they FORGOT to file paperwork, and my license was suspended. When I contacted them about the issue they said they could fight the charge, for a FEE - it was only suspended because they didn't file the paperwork. I talked to a supervisor, who said to fax in my docs - I faxed them in (4) separate times, each time they said the docs didn't arrive.

I have paid over $1k in fees, fines, and court costs over what was initially a $500 ticket, and I still have two pending tickets, which could cost an additional $1k - AVOID these people, their service is WORTHLESS.

I would dispute the charge on my credit card, but they make you sign a two page waiver when you walk in which prevents you from filing a charge back, even though they misrepresent what they will do for you, and are negligent in handling your case.

ComplaintsBoard
M
1:33 pm EST

The Ticket Clinic better stay away

The ticket clinic is a joke. Got speeding ticket with a fine of $131 (trooper reduced speed) Hired ticket clinic, ended up paying the full fine of $281 plus court cost... oh yeah, and paying them there $89 do nothing fee. so $131 ticket turned into $400. I should have just paid the ticket and took a 4 hr course online and I would have saved over $200. You have a better chance of defending yourself then using a d rated law firm. Their claims of helping over 1 miliion cases resolved is laughable. Would never recommend anyone using this legalized form of a scandal.

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3:01 pm EDT

The Ticket Clinic rip off and scam

After seeing the commercial on TV, I contacted The Ticket Clinic to represent me with a traffic violation. They sent a Lawyer to the court, weeks later, I received a form letter stating that I was found guilty and needed to send payment to the court. The fine was higher than the original fee on the ticket, plus traffic school and the $200 I paid for their service. The TICKET CLINIC stole my money. Save your money and represent yourself. The Ticket Clinic came to Calif from Florida. The Ticket Clinic = CON ARTIST! TELL EVERYONE YOU KNOW ABOUT THIS NOW

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11:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Beware of this company! They are a bunch of greedy attorneys that left FL because people caught on to their SCAM after thousands of complaints. Now they have set up multiple offices in California to get rich on the scam of helping people with their traffic tickets. They claim they will receive a reduced or suspended fine. A little research revealed that...

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Overview of The Ticket Clinic complaint handling

The Ticket Clinic reviews first appeared on Complaints Board on Jul 23, 2010. The latest review This place is a complete cash grab and a joke was posted on Apr 4, 2023. The latest complaint bad customer service was resolved on May 06, 2011. The Ticket Clinic has an average consumer rating of 2 stars from 16 reviews. The Ticket Clinic has resolved 2 complaints.
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  1. The Ticket Clinic Contacts

  2. The Ticket Clinic phone numbers
    +1 (800) 248-2846
    +1 (800) 248-2846
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    +1 (800) 886-1812
    +1 (800) 886-1812
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    +1 (305) 220-0303
    +1 (305) 220-0303
    Click up if you have successfully reached The Ticket Clinic by calling +1 (305) 220-0303 phone number 0 0 users reported that they have successfully reached The Ticket Clinic by calling +1 (305) 220-0303 phone number Click down if you have unsuccessfully reached The Ticket Clinic by calling +1 (305) 220-0303 phone number 0 0 users reported that they have UNsuccessfully reached The Ticket Clinic by calling +1 (305) 220-0303 phone number
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  3. The Ticket Clinic emails
  4. The Ticket Clinic address
    18500 NE 5th Ave, 2nd Floor, Miami, Florida, 33179, United States
  5. The Ticket Clinic social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
The Ticket Clinic Category
The Ticket Clinic is ranked 90 among 549 companies in the Attorneys and Lawyers category

Most discussed The Ticket Clinic complaints

rip off scam traffic ticket service
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